Customer ReviewsforIContainers(USA) Inc.

I worked with ******, she was very attentive and helped me through every step of the process. This was the first time I have imported something that needed an import specialist. Everything went off without any issues. I will be calling ****** for my next shipment.

I had a great experience working with ************! This was my third time shipping internationally and my first time using ************. I do have to say that my experience with ************ was so much better then the two past freight forwarder companies I worked with. ************ had stellar communication, and they were really on top of making sure all my paper work and pertinent information was submitted on time. I worked with both ***** and ******** and they both went above and beyond in helping me have my product shipped, they were both very nice and provided great customer service. I am going to continue to work with them and plan to have my products shipped by them in the future. As someone who has dealt with multiple different companies, I HIGHLY recommend working with ************! They are by far the best I have worked with. Thank you both *****************

We just finished our first shipment with iContainers. They provided a good service from the beginning. Laura, Veronica and Mark are always attentive to all our needs.

The booking process was smooth and the shipment was well taken care of. My POC was Laura who did great!

I dont recommend at all this company. We purchased with them a shipment from ***** to ****** which included a service provided by a ****** moving company that would be able to bring our shipment to ********** and would offer storage meanwhile we were able to find an apartment. At the time we purchased the whole service ( cargo + moving in ******) , they offered us to choose between 2 options: one with Amana, which was the cheapest option (**** USD) and didnt have good reviews and the other with Activmoving which was more expensive (**** USD ) but were offering storage solutions and had great reviews. We purchased the most expensive package cargo + moving, specifically with Activmoving in May. beginning of June we are contacted by the moving company ***** who told us they were in charge of our shipment to **********!!!! and this company was not offering storage solutions!!! Icontainers changed provider without even consulting us! And of course they changed for the cheapest one and did not agree to pay us back the difference! Finally we had to hire a storage company and then a new moving company to move our belongings to our final destination. So it costed us **** Euros extra. We asked Icontainers for a friendly agreement, at least **** euros and they refused, they were only willing to pay us back 200 euros

iContainers assisted with import and port to door shipping for manufacturing equipment we purchased. Andrea and team helped navigate some customs errors and probably saved us days and hundreds of dollars.

This is a Great service Really attentive and proactive. Professional and slick.

Working with Laura and the IContainers team was wonderful. I had a unique task of trying to import a sofa from a company in India, as an individual with no shipping experience whatsoever. I had it made before understanding that the manufacturer wasn't equipped to ship large items internationally. I had made many queries to companies, but only IContainers responded and engaged with me to get the item shipped. Laura and her team were responsive, timely and thorough in their communication through a very lengthy, esoteric import process. Communication is the cornerstone of business and customer service - IContainers delivered at every step and I was thrilled to get my shipment from overseas. Taking such good care of little old me with just one item displays a level of integrity and commitment that would certainly benefit any company of any size. I can't recommend them enough.

Hired the company to move belongings from West Virginia to Ireland (ordered May 30th 2023, paid June 26th, 2023, picked up July 12th). Pick up went fine. They told us that they had an agent in Dublin who could pick up and receive our goods. Later, we received notice that our container was unlabelled and sitting waiting in customs - they did not arrange pick up, they did not arrange a landing agent like they said and left the cargo in customs accruing fees. The cargo was not labelled with our contact info so the docking agents did not know who to contact. They had not sent us any of the paperwork to have it released. We contacted landing agents on our own who helped us by sending the paperwork. In the meantime it accrued ~ 600 euros in fees for sitting in the port that we had to pay out of pocket. Caused a huge amount of stress. Incredibilily unhelpful in trying to resolve it, wouldn't answer emails or phonecalls. August 23rd we tracked it down and contacted iContainers and they never responded. The landing agents who helped us in Dublin said this was completely unacceptable from a professional standpoint that you could ship a container w/o all the documentation and wash your hands of it.

A great solution for international moving! Have used *********** now twice, and I found it to be a great shipping solution and the team member I worked with, *****, was super helpful!