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Business Profile

Clinic

Leon Medical Centers

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Leon Medical Centers's headquarters and its corporate-owned locations. To view all corporate locations, see

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Leon Medical Centers has 7 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/28/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Medical **** hasn't provided the Support that My elderly Mother registered to receive by Their Promises. My mother has been bounced around like a volley ball. She has pleaded to talk to her Social Worker and for weeks they haven't contacted her. **** Medical Facilities has no Directories and only one solely business number for all. I find this very discriminating and a monopolized operation where no one is at fault. She has been changed different medical specialists and doctors and they can never find her medical problems. Most American Hospitals have a directory and this Hispanic Monopoly has no directories. The State and Governor ******** should these private facilities accountable.

    • Initial Complaint

      Date:02/26/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      For the past month, The ****************** has been requested billing for my grandmother visits/cures at **** Medical Center due to car that ran over her in December 2023. Till the day **** has only sent 4 bills that was sent to ******** when she has about 20+ visits at your facility to cure her injury. I would like my email to be escalated to a supervisor so we can resolve this easy issue that is taking so long. As a ******** patient she has all the rights to receive copy of each visit to your facility and get billing information for each of them. My grandmother has signed at **** Medical a release authorization . (Note : when she hire the law group she signed a release to obtain records) The ******************, ******************************, who has a writing authorization from ***************************** so they can work on her behalf.Email: ******************** Resolution: For a supervisor in billing to contact the **** Group and provide *************************** the requested billing information to resolve this case. Thank you, ********

    Leon Medical Centers is NOT a BBB Accredited Business.

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