Business ProfileforCopa Airlines

COPA Airlines flight CM357 on 2/24 lost my luggage with months supply of medications (diabetes, high blood pressure, cholesterol , pain medications my knee from recent knee replacement surgery, medications to be able to sleep and with designer purse two of them inside. they cant locate the luggage. We left from *** to PTY 2/24 at 8:20 am. The agent at Dullest Airport gave horrible service. I had a total 4 luggages in the which the 1st luggage was free and paid $45 each on the additional bags. The agent agent checked in all bags supposedly and didnt ticket one of the bags which we realized later because the 4 tickets for baggage 1 was a tracking information for a different guest that I never interacted with or met. Once in the aircraft that same agent game to our seats saying my carryon bag wont fit and we need to check in it which wasnt true because we were already in the aircraft and the carryon was verified with agents that it is a carry on item. I have no idea why she left her post past tsa to come on the aircraft to give us a hard time. After landing I couldnt find 4th bag. Apparently thats when they told us we only had checked in 3 not 4 which is false we contacted copa and my son in Virginia drove many times to ask about a my lost luggage. They send email saying they are looking for it. 9 days later today they told us they never were aware of my luggage being lost and they have no record of it. I believe now the reason why the check in agent left her position to go through tsa to find me on the plane was because she realized she made a mistake and instead of voicing it and attempt to fix it she tried making it seem I need to check in my carry on. Since I didnt she kept her mouth close and allowed my luggage to be lost. Copa at *** have not been much help and now to tell us they have no record of us losing my luggage.