We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Bank

BankUnited

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bank.

Reviews

This profile includes reviews for BankUnited's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

BankUnited has 72 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • BankUnited

      14817 Oak Ln Miami Lakes, FL 33016-1517

    • BankUnited

      4871 Okeechobee Blvd West Palm Beach, FL 33417

    • BankUnited

      600 N Dixie Hwy West Palm Beach, FL 33401

    • BankUnited

      11924 Forest Hill Blvd #19 Wellington, FL 33414

    • BankUnited

      504 N US Hwy 1 Tequesta, FL 33469

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Michael B

      Date: 12/14/2022

      My Mom banked with BankUnited while she lived in south *******. When she moved to North ********* she asked BankUnited to close her account and to send the balance in a check to her new home. BankUnited refused to do this citing some nonsense "policy" about not being able to send money to a new account address for at least 45 days after the address change. Next my Mom wrote a check to herself for the balance in her account for deposit into her new checking account (not with BankUnited). The receiving bank verified my Mom's ID and accepted the check for deposit. About a week later, BankUnited refused to honor the valid check and returned the check unpaid.We filed a complaint at the US ******************** Later we received a nonsense UnitedBank letter denying they had done anything wrong.Prior to this last straw of horrendous customer service, ********************** had refused to reimburse my Mom for fraudulent checks written against her account. Someone stole 3 checks and wrote checks in her name to themselves. Because my Mom refused to file charges against the thief (he was caught at a check cashing place), BankUnited refused to reimburse my Mom's account for the sum of $300. Disgraceful!

    BankUnited is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.