Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

St. Thomas Florida University has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSt. Thomas Florida University

    Business School

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    16401 NW 37th Ave., Miami Gardens, FL 33054
    BBB File Opened:
    9/21/2010
    Years in Business:
    28
    Business Started:
    7/31/1995
    Contact Information

    Principal

    • Customer Service Manager

    Customer Contact

    • Customer Service Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/16/2024

    Complaint Type:
    Order Issues
    Status:
    Resolved
    Apparently, I was enrolled in a dissertation course and financial aid processed an aid package for the Spring Semester. Then 6 weeks into the course Financial aid withdrew the offer placing the course without funding, resulting in a bill due in the amount of $900.00. My academic advisor enrolled me in this 1 credit course for the Dissertation. The *************** informed me that Financial aid was approved and pending, and this was reflected in my student accounts. At no time between being enrolled in the course and attending was I notified by Financial aid or the *************** that there was an issue, flag, or concern about funding. This seems to be an ongoing issue since last year. Furthermore, these concerns were addressed to Financial aid, Student success center before the previous semester. The information given was misleading and/or not properly explained. Concerns that I addressed last year such as:Is there a point to continue the program due to timeline and/or credit concerns?Will financial aid cover the remainder of the Dissertation?Why did the Student success center, academic advisor, and/or department Chairs not bring attention to the matter about the progress with the dissertation to the student success center? Recent concerns that need to be addressed:Why have I been given two separate Department Chairs in the middle of a dissertation, not to mention my new chair informed me in Week 6 that she is no longer continuing as my department chair?Why did Financial aid withdraw funding that same day that I made a request for a transcript?Why was I not informed by Financial aid that my courses would not be covered before the term began?Why are funds listed by my Financial aid processor indicate that funds had already been dispersed?
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Southeast Florida & the Caribbean

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.