Business ProfileforPlanet Energy Corp

In January 2022, I chose Planet Energy as my electric generation company of choice. At the time, the offered rate from Planet Energy was higher than the standard offering from the electric supplier (PPL). As I was anticipating increased energy costs in the future, I signed a contract with Planet Energy at the higher rate to lock the rate for the full duration of the contract. In late June, I received a notice from PPL that my electric supplier was changing. I didn't think much of it at the time until my electric **** increased ~30%. Upon digging deeper, I discovered that Planet Energy was no longer my electric supplier. To this day, I have not received a notice from Planet Energy.Echoing other recent BBB complaints, our 1-3 year contracts were cancelled by Planet Energy within ~6 months due to "unforeseen circumstances". Planet Energy's website has two statements that do not line up with their recent actions. These statements proudly boasted on the home page are "protect your rates in an unpredictable market" and "predict the unpredictable". By signing our initial contracts, I and others were attempting to do both of those things. By cancelling these contracts, Planet Energy has fallen significantly short of their words.