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Business Profile

Used Car Dealers

Gen X Motors

Reviews

Customer Review Ratings

1/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromTAMARA B

    Date: 07/05/2025

    1 star
    I am writing to formally file a consumer complaint against ***** Motors, a dealership located in ***********, *******. On May 10, 2025, I entered into a vehicle financing agreement under circumstances that I believe involved deceptive, fraudulent, and unethical business practices.I originally sought a vehicle priced around $15,000. However, I was subjected to aggressive, high-pressure sales tactics, misleading representations, and hidden costs. Despite clearly stating that I did not have a down payment, the dealership provided a phone number falsely presented as an insurance provider. This third party was not my actual insurance company, yet they used the information I gave under false pretenses to manipulate the insurance process and access my financial ******* a result, the total cost ballooned to over $37,000 more than double the original price due to excessive interest, unauthorized fees, and fraudulent handling of the loan and insurance. My bank and ***** have since confirmed that fraudulent activity occurred and rectified some of the unauthorized charges, but I am still left bearing the burden of a contract rooted in deception.Requested Resolution:I respectfully request the following actions be taken A full investigation and regulatory action against ***** Motors for deceptive business practices.Optional but important: Consideration of compensation for the stress, time loss, and emotional impact this has caused **** am attaching relevant documents and communication records for your review. I am willing to provide further documentation or testimony as needed.Thank you for your time and your commitment to protecting Florida consumers from predatory dealership practices.
  • Review fromJames R

    Date: 05/24/2024

    1 star
    Received a flyer in the mail, that said we won $3000. The flyer said to go to the Bealls in *****, ** and look for the big tent. As soon as I pulled up I was harassed by one of their sales people who asked me to roll down my window before I even could get out of my car. I was then told I needed to give my information to them for tax purposes before they could tell us if we won anything. Then the $3,000 it showed was not correct, they had to match a small number on the top to their board. Which of course did not match. The whole thing was a scam to get people in to their sale. Had to ask who the company was because their was no signs telling who they were. Then the lady standing there who yold ne their name got extremely rude and loud with us because we said this was a scam. Especially after the people pulling up next to our car asked if we won and told them the truth. She then got belligerent and storming off since the two that pulled up next to us gave her their flyers and left. I would highly recommend anyone to avoid this company especially after reading the other complaints listed here and there shady practices.
  • Review fromNancy M

    Date: 09/16/2023

    1 star
    The sales lady was fantastic in many ways, We went to Tyrone Plaza in St Pete for there promotion.
    She showed us a car that we liked. We have no car as outs was totaled in June. We are still waiting for a settlement from the other guys insurance. We are also on a fixed income on SS.
    We were told by the sales ladies manager that we would get first 3 months of payments waived and tax, tag and title they would pay. Payments of less than $600. We also were putting down $1500. We left thinking that was what we were getting to pick up grandkids and take to dance.
    We kept our word and came back. It was late when paperwork was ready and we were the last ones there as they were tearing everything down for the night. We are signing everything and i asked what happened to the 3 months waived? He said that was only by another lender. Our payments are over $600 and we paid for tax, tag and title! We were supposed to get $3000 off the price of the car, not sure if we got this or not. We may loose the car due to not getting the 3 months of no payments. Very frustrated Nancy ******
  • Review fromMichele S

    Date: 01/19/2023

    1 star
    I would not recommend this place to anyone. Their sole purpose is to sale a car. Since my purchase I have had to buy brakes and rotors, air filter, cabin filter and hydraulic lifts for the trunk. It also needs and oil pan and gasket. The money they sent me to make up for the payment, since I told them what I could only afford has gone for repairs, According to Mitsubishi Motors the vehicle should not have been sold as is and I should file suit. Call and text the Manager and sales person with no response. People work hard for their money and all we ask in return is to treat us fairly.
  • Review fromRandy b

    Date: 08/18/2022

    1 star
    Total scam **. You are sent a promotional gimmick in the mail. After opening it, it says you won a prize. You call the phone number given and it's verified you are a winner. Go to their facility to claim the prize, and they try to sell you a car (and tell you you really didn't win anything)

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