Business ProfileforSpace Coast Sleep Disorders

I am a commercial airline pilot. The**** (*******************************) required me to get a sleep study to keep my medical certificate. I chose Space Coast Sleep Disorders Center because they are "in-network" with my insurance company *** (*****************). Prior to the sleep study Space Coast Sleep Disorders notified me that *** was denying to cover the test. Under our Crew Assistance Program at ********* Airlines, If a test or procedure is required by the**** then *** has to cover it. In order to satisfy *** I had to obtain a letter from the****. I explained all this and provided documentation to Space Coast Sleep Disorders Center. While we we were waiting for the**** letter and final *** approval I had the test and paid out of pocket ($679.80) knowing that I would be reimbursed. *** approved the test and reimbursed me ($497.03) and explained that was their agreed upon in-network rate with Space Coast Sleep Disorders. They explained that the difference ($182.77) "plan discount" should not have been charged and should be returned to me by Space Coast Sleep Disorders Center. I provided the explanation of benefits (EOB) to Space Coast Sleep Disorder Center and requested to be reimbursed the overcharge. For several weeks they have ignored my emails and failed to return my phone calls. They finally responded by email stating they do not owe me a refund. The practice of charging a patient the difference between in-network agreed upon rates and your standard or out of network rate is called balance billing. Since I am insured by ***, and chose Space Coast Sleep Disorders Center because they accept *** and are in-network, I should not be charged (balance billed) more than the agreed upon rate.