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Business ProfileforSiesta Motel
At-a-glance
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Business Details
- Location of This Business
- 7425 Overseas Hwy, Marathon, FL 33050-3130
- BBB File Opened:
- 4/14/2010
- Years in Business:
- 24
- Business Started:
- 12/14/1999
- Business Incorporated:
- 11/19/1999
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 25131-77539 for this business, issued by Monroe Tax Collector
These agencies may include:
Monroe Tax Collector
PO Box 1129, 1200 Truman Ave., Ste 101
Key West FL 33041
- Type of Entity:
- Corporation
- Alternate Business Name
- Varzil Enterprises, Inc.
- Medusa's Mane
- Business Management
- Mr. Frank Catchpaule, Owner
- Contact Information
Principal
- Mr. Frank Catchpaule, Owner
Customer Contact
- Mr. Frank Catchpaule, Owner
- Mr. Chris Catchpole, Vice President
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brian H
12/21/2023
Siesta Motel Response
12/24/2023
This customer was a missive problem before he even arrived. He had a room in our most requested area - the garden section in the back of the motel. There is no alley as the nearest other building is **** feet away. the garden is a beautiful lush tropical area with seating and BBQ areas for our guests to relax in.
The guest was repeatedly yelling at the female manager because he wanted a refund but refused to turn in his key which made it unsafe and illegal to rent the room to a new guest. He had also booked a discounted nonrefundable rate but tried to work with him. He wanted to hear nothing we said and kept threatening because "he worked for the government and would be shutting us down".
He came and went several time threatening and yelling at female staff using a ton of vulgarities. He even swore at them in Arabic which he was unaware I speak fluently and i am of Lebanese descent.
As we were unable to rent his room he stayed and there is no refund entitled for him.
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