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Find a Location

Debt Collectors International Inc. has 1 locations, listed below.

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    Business ProfileforDebt Collectors International Inc.

    Collections Agencies

    At-a-glance

    Customer Reviews

    3.7/5stars

    Average of 56 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2200 Lucien Way Ste 195, Maitland, FL 32751-7017
    BBB File Opened:
    2/6/2023
    Years in Business:
    2
    Business Started:
    3/14/2022
    Business Incorporated:
    3/14/2022
    Type of Entity:
    Corporation
    Business Management
    • Anthony Pellino, Owner
    Contact Information

    Principal

    • Anthony Pellino, Owner

    Customer Contact

    • Anthony Pellino, Owner
    Additional Contact Information

    Fax Numbers

    • (407) 374-0222
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/02/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    My Business contracted with Debt Collectors International, **** and we had an oral agreement. When one of our invoices was discovered to have been sent to the them in error they sought to charge us for half of the amount of the invoice.We immediatley severed our agreement sent an email and received no acknowledgment of the email. We then sent a registered letter as well as a letter by regular mail and it was returned saying no such address existed.We simply want an ackowlegment by DCI that the agreement is now null and void.
    Read More

    Customer Reviews

    56 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Scott M

    5 stars

    06/10/2024

    My company has had great services provided by DCI - nobody wants to need the services of a collections agency, however when you do and someday every company does, the team at *** has been spot on to collect as many bad accounts as possible... some for as little as $150 owed in services that we rendered.. some as old as 4-5 months aged AR by the time I found and decided to work w DCI. I have been in contact with abt a half dozen representatives at *** and had great calls with each person - they are informative, patient, supportive and listen to our needs moving forwards together as an extension of my company. Taking on the tedious tasks we get to move on from and focus on our day-to-day bread and butter !!-- as for the bad reviews below that state "they got billed" - "were lied to because they were told there is no cost unless collection is successful" - "they were told it costs xyz to proceed" then calling out DCI as not being true to their word of "no cost for no success in collection attempts" - - the claims are simply inaccurate! When moving from conventional attempts to collect a debt into an escalation of litigation or other ******** services - these are add on/escalated "fee for services options" ..structured and offered as an option - an option the owed party trying to collect must agree to, it's not automatic ..it is unreasonable to expect to have attorneys brought in at a cost to DCI and not have the company that is attempting to collect owed funds for products or services receive the increased level of services for free!- there is no misrepresentation... just ignorance on the reviewer of expecting every facet of services to be free of costs ((if unsure, ASK -->> communicate, be involved, and you will know what to expect and what is expected of you way ahead of misunderstandings and misplaced blame!!)) Just sayin...

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