We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Heating and Air Conditioning

Pat Green Heating & Cooling, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Bette H.

    Date: 12/21/2023

    Bette H.

    Date: 12/21/2023

    Brand new unit in 2017..since then, EVERY SIX MONTHS I have issues, this doesn't need to happen every six months. They send their workers out to disconnect or break a part just so I will call them again.. Pat ***** is a CROOK.

    Pat Green Heating & Cooling, Inc.

    Date: 03/01/2024

    Hello Ms. ********,


    Very sorry to hear you are unhappy. I did take a moment to pull up your records and the previous two service calls were not for failed parts. You had a clogged drain and a dirty igniter on your furnace. These are maintenance related issues and you declined our annual maintenance recommendation when the first free year expired. AC equipment requires cleaning and maintenance to prevent unexpected issues such as this. I assure you we would never send technicians to your home with the intent of breaking your equipment in order to secure future business. Please feel free to call 850-277-2777 so we can speak in person and see how we can assist you, we want you to be happy.


    -Jeremey 


    General Manager 


     

Pat Green Heating & Cooling, Inc. is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.