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Business Profile

Heating and Air Conditioning

Pat Green Heating & Cooling, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Bette H.

    Date: 12/21/2023

    Bette H.

    Date: 12/21/2023

    Brand new unit in 2017..since then, EVERY SIX MONTHS I have issues, this doesn't need to happen every six months. They send their workers out to disconnect or break a part just so I will call them again.. Pat ***** is a CROOK.

    Pat Green Heating & Cooling, Inc.

    Date: 03/01/2024

    Hello Ms. ********,

    Very sorry to hear you are unhappy. I did take a moment to pull up your records and the previous two service calls were not for failed parts. You had a clogged drain and a dirty igniter on your furnace. These are maintenance related issues and you declined our annual maintenance recommendation when the first free year expired. AC equipment requires cleaning and maintenance to prevent unexpected issues such as this. I assure you we would never send technicians to your home with the intent of breaking your equipment in order to secure future business. Please feel free to call 850-277-2777 so we can speak in person and see how we can assist you, we want you to be happy.

    -Jeremey 

    General Manager 

     

Pat Green Heating & Cooling, Inc. is BBB Accredited.

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