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Find a Location

Malphus and Son General Contractors, Inc. has 1 locations, listed below.

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    Business ProfileforMalphus and Son General Contractors, Inc.

    General Contractor

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    17705 Crystal Cove Pl, Lutz, FL 33548-7946
    BBB File Opened:
    8/5/2015
    Years in Business:
    22
    Business Started:
    2/12/2002
    Business Incorporated:
    2/12/2002
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CGC013571 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of CCC1327100 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of CGC013571 for this business, issued by Hillsborough County Construction License Board

    These agencies may include:

    Hillsborough County Construction License Board

    5701 E Hillsborough Ave Ste 1140

    Tampa FL 33610

    (813) 307-1787

    https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

    BBB records show a license number of CCC1327100 for this business, issued by Hillsborough County Construction License Board

    These agencies may include:

    Hillsborough County Construction License Board

    5701 E Hillsborough Ave Ste 1140

    Tampa FL 33610

    (813) 307-1787

    https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Wilberg Malphus, President
    • Lavonne Malphus, Vice President
    • Mr. Wilbert Malphus Jr., Director
    • Ms. Patricia Malphus, Secretary/Treasurer
    Contact Information

    Principal

    • Mr. Wilberg Malphus, President

    Customer Contact

    • Mr. Wilberg Malphus, President
    • Lavonne Malphus, Vice President
    • Mr. Wilbert Malphus Jr., Director
    • Ms. Patricia Malphus, Secretary/Treasurer
    Additional Contact Information

    Fax Numbers

    • (813) 273-0890
      Primary Fax

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On March 1, 2023, we signed a contract for re-roofing (new roof system) to tear off tile roof and install shingle roof. An initial deposit was made in the amount of $9,000 and was cashed and another payment was made of $2000 and was cashed. After many attempts of requesting the contractor to pull the building permit, the permit was pulled on June 20, 2023. Then many attempts contacting the contact person for the contractor by phone, email, text to start the work and the work was finally started removing about 1/3 of the roof tiles on July 27, 2023. As of today, still about 1/3 or more old roof tiles are still on our roof. We have now have about 15 leaks inside our home on the ceilings and window frame. I have videos and pictures. We advised the contactor contact person of the leaks each day it happened. Only one time, August 11, 2023, 4 workers came to our home to work on the roof and very little was done. And that evening, our roof leaked in our home from the rain that evening.We demanded, by letter, for the company to perform the work and complete it correctly or refund our deposit. In speaking with Sarasota County Licensing Coordinator, per the ************* statue, if we gave more than a 10% deposit, the permit was to be pulled within 30 days and the work must have been started within the 90-day period. They surpassed the 30 day before getting the building permit and surpassed the 90-day **** to start the work. As of today, they still have not worked on our roof on a daily basis to complete it and we have given countless reasons why they cant show up and work or have a crew working on our roof. It has been since March 1, 2023 and the re-roof to our home is not complete. Please note: The inside of our home now has many leaks (water stains and/or damaged wood) due to the roof not being complete and properly.We again are giving a letter to demand the company to perform the work and complete it in a standard re-roof timeframe, correctly or refund our deposit. We need our roof done correctly now.

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Scott M

    1 star

    04/08/2024

    *****************************, operating as a roofer, under the lic. of Malphus and Son, GC. Signed a contract with the board of our 3 unit condo in ****************** to redo the flat roof area of our building. A check for $8,000 was given as a deposit and cashed. After a string of excuses including a wife suddenly ill with ***** and his father's death in ******, requiring his attendance, etc., etc., the work was never done and deposit never returned. The few times he showed up and pretended to do some minor things on the roof, he only started leaks. DO NOT hire this person to do any kind of work!

    Local BBB

    BBB of West Florida

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