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Find a Location

Orlando stay accommodations has 1 locations, listed below.

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    Business ProfileforOrlando stay accommodations

    Vacation Rentals

    At-a-glance

    Customer Reviews

    2.42/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Longwood, FL 32779
    BBB File Opened:
    1/23/2024
    Business Management
    • Michael Ranger
    Contact Information

    Customer Contact

    • Michael Ranger
    Additional Contact Information

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/14/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On September 14, 2023, ***************** of Orlando Stay Accommodations (***) contacted me and left a voicemail, asking me to call back. I did and he stated a business proposition: *** had need of unused vacation RCI weeks for incoming conventions, ********** and one other. He knew we had these weeks and didn't use them, *** would sell them to the convention authorities,and also the transfer cost of $399/week. He said they would sell those weeks within a month for a profit, though contractually it could take 180 days, and then take a further two months for reimbursement. I looked up *** on review sites, scam sites, and the like, and didn't turn up anything alarming. So I signed up and paid 6x$399=$2396. Afterward when I contacted ***, he said it was just paperwork that the responsibility for renting the weeks was turned over to a company called itravelvip.io. They sent a welcome email, supposedly set up an itravelvip.io site ad, and gave me a contact email and phone number.Despite several calls and emails to itravelvip.io contacts, I have heard nothing back. It is well beyond the 180 day window that *** and *** promised to sell it by.I contacted ***. They replied that the contract was with itravelvip.io, and said they had nothing to do with it. Also very interestingly, the *** email reply said that *** had no need of the rental weeks at the time *** contacted me as an *** representative. They did not respond to a follow-up question as to why their *** salesperson *** would contact me for needed vacation weeks if *** had no need of them.So it appears I fell for some sort of bait-and-switch tactic, expecting I was making financial arrangements with a company that looks legit (***) but signed paperwork stating it was for a second entity (itravelvip.io).Phone calls to itravelvip.io customer service goes to a lady who takes down info to pass it on. Emails to itravelvip.io customer service have gone unanswered. *** customer service disavows any responsibility.
    Read More

    Customer Reviews

    12 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    HONGRU S

    1 star

    05/13/2024

    OSA is big scam!!! I wish I checked BBB first before sign up with them. Also they broke the *** DO NOT CALL rule by keep calling me when I had no business with them. I wish I didn't sign up with them!!! What a scammer!!!!

    Orlando stay accommodations Response

    05/15/2024

    We understand your concerns. At the time of the initial call, it was not disclosed that you were on the Do Not Call Registry, but we are able to contact you due to your ownership of your timeshare and it being a real estate property. Upon review of the account, it shows offers have continuously been submitted. The account has been notated for inventory to review in higher populated areas. We will follow up with an update.

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