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Find a Location

Diamonds & Doggies, LLC has 1 locations, listed below.

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    Business ProfileforDiamonds & Doggies, LLC

    Pet Jewelry

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    111 Commercial Blvd, Lauderdale by the Sea, FL 33308-3603
    BBB File Opened:
    1/2/2013
    Years in Business:
    13
    Business Started:
    3/21/2011
    Business Incorporated:
    3/21/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Dominick Casale, Manager
    Contact Information

    Principal

    • Mr. Dominick Casale, Manager

    Customer Contact

    • Mr. Dominick Casale, Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/22/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Firstly, I would like to say that I am being pressured to do this to make others aware of the risks with getting a puppy from a puppy store. I ************* so much, I just wish he was healthy. I have no regrets, but I will NEVER purchase from a puppy store again. I purchased my puppy on 10/15/22, he was sent home with antidiarrhea medication and he had a cough, to me I figured it was one of the many noises that come along with having a frenchie because it was happening when he woke up, we thought this was his way of needing to go out. On 10/16 I flew back home to *******, signed up for his pet insurance the following day and by the weekend it seemed that he was coughing more frequently. I took him to a walk-in vet on 10/22 when he was sent home with an upper respiratory infection and antibiotics. I was monitoring him sleeping and sending videos to the vets and they said his breathing looked pretty normal for his breed but on 10/27 we realized he his breathing seemed rapid and uncomfortable and I took him to the vet. There the vet listened to his lungs and said she heard fluid and suggested an **ray. We did the **ray and she told me she recommends 24-hour care for pneumonia because it is past the point of going home with antibiotics. I took the puppy to a 24-hour hospital where he received amazing BUT EXPENSIVE care and was then diagnosed with Giardia (parasite). At this point he was around no other animals besides my family dog, whom did not have *******. We have had to go for follow-up **rays, antibiotic shots due to the diarrhea, and we are still caring for the unknown cause of diarrhea seeing as though he no longer has *******. As of right now, he seems like a happy puppy, but has constant ****** diarrhea and I am stressed and pressed with vet bills totaling over $3,500 so far. Insurance does not accept the claims due to the time of the illness. I have also reached out to the store for assistance since he was sent home with diarrhea medication and a cough.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lori T

    1 star

    04/03/2023

    I was sold a sick dog too. Same time **** wrote her review. paid 1/19 & picked up Mon. wonder what that puppy had? I also saw on personal acct of owner a post saying Don't buy a dog from this man, he sells sick dogs. It also smelled like pee when picked up. saw 2X B4 & was in showcase, when p/u girl just handed off quickly 2 me & didn't look like same dog even. asked y smell so bad. in kennel in back i guess, don't u have spray even or bathe them? btw, ****** works there, post below, ******************* also posting good reviews. Also got a sick dog. moms paid almost $1000. so far on vet, & supposedly comes with 30 days of trupanion insurance. ****** cough diagnosed & meds 4 diff ones. 2 days (6-hr) to do neubulizer treatments. They charge customer their processing fees for using credit ******** offered cash but they couldn't do that, already ran card & wrote to owner of sev problems, no call back. went in & try by phone. emailed with phone #. mom going nutz with this dog, not normal. either a diff dog or needs medication. won't even look at u in the eyes. but she will bite at ur nose or mouth, hands. breaks out of everything, carrying case, on 3rd 1, 2 play area pens. moms not had a happy day with this dog yet. don't want it & offering no alternative. I guess have to get attorney due to alot of deceptive trade practices. false adv on what pkg that comes with dog covers. I wanted to purchase without these things, not allowed. diamond dogs but $ store stuff given & svc given but u have fees or pay for most stuff on it. not same as dog we fell in love with. good to u when ur a customer, after u buy, they are done with you. Extremely disappointed & frustrated. do not recommend buying ********. wonder how many sick dogs went out arount the same time period 1/23 - 1/26. Not sure when girl new of sick dogs there, he removed her ************ thats why all reviews good on their FB ************* brags about owner like he's always there. $3k dog, $112. process fee, $1k spent so far

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