Pet Store
Petland of LargoThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Petland of Largo's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 12 Customer Reviews
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Review fromVeronica P
Date: 06/30/2025
4 starsWe recently got our puppy, Sonny from Petland in Largo. We worked with a lovely young lady, Abby. Abby was very pleasant & shared alot of info with us so we will be well prepared to care for our new addition. The only reason I did not give 5 stars was because I think the prices are a bit steep @ Petland. From the price of the new puppy to retail prices of food, treats & toys for him.Petland of Largo
Date: 07/07/2025
Thank you so much for your thoughtful review and for choosing Petland Largo to help welcome ***** into your family! We’re thrilled to hear that **** provided you with a positive and informative experience, she’s a valued member of our team and will be happy to know she made such a great impression.
We also appreciate your honest feedback regarding pricing. We understand that welcoming a new pet comes with financial considerations, and we aim to offer quality products, services, and care that reflect our commitment to the health and well-being of our puppies. That said, we’re always reviewing our pricing and product offerings to ensure we continue delivering value to our customers.
We wish you and ***** many happy and healthy years together, and we’re here anytime you need support or supplies along the way!
Review fromRobert B
Date: 06/03/2025
1 starI am filing a complaint against Petland due to misrepresentation and failure to honor verbal agreements regarding a Bull Mastiff puppy purchased from their Largo, ** location. The salesperson falsely claimed the puppy was from his personal dog and promised to take him back if we couldnt care for himthis was untrue. We were also misled about the veterinary care provided; the puppy had an undescended t******* (cryptorchidism), a condition requiring surgery that was not disclosed at purchase.Due to financial hardship and health concerns, we responsibly surrendered the puppy and are requesting a full refund to the original credit card. We are also currently filing Chapter 7 bankruptcy, and this expense has worsened our situation. We believe Petland acted unethically and failed to disclose vital information. We are asking the BBB to help mediate a resolution.Petland of Largo
Date: 07/07/2025
We are sorry to hear about the difficult circumstances you've described and appreciate the opportunity to respond. At Petland Largo, we are committed to ethical business practices, the responsible placement of our puppies, and transparent communication throughout the entire process.
We take claims of misrepresentation seriously. All of our team members are trained to provide accurate information regarding each puppy’s origin, health status, and veterinary history. While we cannot verify verbal claims that may have been made outside our standard documentation, it is our policy to ensure all health disclosures and warranty terms are presented in writing at the time of sale.
Cryptorchidism, while not life-threatening, is a condition that sometimes develops with time and may not be apparent during initial health checks. In such cases, our Limited Warranty outlines steps for reimbursement or veterinary support when documented by a licensed veterinarian.
We understand that your family is going through financial hardship, and we truly empathize with your situation. Our team remains willing to work with you within the guidelines of our warranty and return policy. While we are not authorized to issue direct refunds for puppies once they leave our care, we are open to reviewing all supporting documentation provided.We appreciate the opportunity to address your concerns.
Review fromJoey R
Date: 10/15/2024
1 starHorrible, they scammed me by continuing to come up with excuses when it came to having my puppy shipped to my location. It's OK though, I'm going to handle it in my own way, the only way I know from from ******* ** ******** **.Petland of Largo
Date: 11/19/2024
All Petland's are franchises and are privately owned. Our Petland stores are ethical and have not had any issues as stated above. We look to help and satisfy all of our customers.Review fromBevyan T
Date: 08/08/2024
5 stars************ from Petland Largo helped to unite me with my very first furry ball of love. As a first time pet owner ************ helped me with any concerns and questions Ive had. They listened, empathized, problem solved, and delivered better results than I asked for. Thank you for the incredible customer service!Petland of Largo
Date: 11/19/2024
We appreciate you taking the time to share your feedback with us, as it means a lot. We're thrilled to have you as part of our Petland Family and value your ongoing support and trust.
Your 5-star review brings us joy and reinforces our passion for what we do.Review fromJudith P
Date: 08/04/2024
5 starsAmazing store. Have a total 6 dogs from Petland. All are super healthy and beautiful.Petland of Largo
Date: 11/19/2024
Thank you for taking the time to provide us with your feedback, as it holds significant value for us. We are delighted to have you as a loyal Petland Family Customer and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.Review fromDaniel C
Date: 08/04/2024
5 starsJust got a puppy right before the storm thats coming. Great experience and my puppy is perfect would definitely recommend anyone to come shop herePetland of Largo
Date: 11/19/2024
Thank you for taking the time to provide us with your feedback, as it holds significant value for us. We are delighted to have you as a loyal Petland Family Customer and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.Review fromNicole S
Date: 07/11/2024
1 starI am writing this review to share our unfortunate experience with Petland in Largo, FL. We recently purchased a tiny Pomeranian-Yorkie for $4000, We followed the feeding instructions given to us by Petland, feeding him 3-4 times a day. However, on the third day, the puppy began having seizures and foaming at the mouth. We rushed him back to Petland, who advised us to take him to the vet. The vet then instructed us to go to the emergency room, where we discovered that the puppy was hypoglycemic. He was given an IV to stabilize his blood sugar levels, and the vet mentioned he might have liver issues or other health problems that would require further testing to diagnose. Given the puppy's critical condition and the level of care he would need, we returned to Petland. We explained that we would not be able to provide the necessary medical care for the puppy and requested that they take him back. Petland refused. I reached out to Petland's corporate office, hoping for a resolution that prioritized the puppy's well-being. However, we were forced to take the puppy home, despite his serious medical issues and our inability to care for him properly. I am extremely disappointed with how Petland handled this situation. They displayed a complete lack of responsibility and compassion for the puppy's health, prioritizing profit over the animal's well-being. I urge potential buyers to think twice before purchasing a pet from Petland, as our experience has been heartbreaking and distressing. The life of the puppy should be the most a important concern, and it is deeply troubling that Petland failed to take responsibility for an animal they sold just days prior. ....this review was copied from my google review. the puppy died in my arms last night. I got up every 2-3 hours all through the night to try to feed him. They should have never sold this poor puppy!Petland of Largo
Date: 11/19/2024
We are truly sorry for your loss, and we understand the emotional distress that such an experience can cause. Please know that we take matters like this very seriously, and we deeply regret that your experience did not meet the high standards we strive to uphold.
We would appreciate the opportunity to learn more about the circumstances surrounding this situation so that we can fully understand what occurred. Our team is committed to providing the best care and service, and we want to ensure that we address any concerns you have appropriatelyOnce again, we sincerely apologize for the pain and distress this has caused, and we are here to listen and work together to find a resolution. Your feedback is valuable to us, and we are committed to improving our practices to prevent such incidents in the future.
Review fromAbbie F
Date: 07/04/2024
5 starsI had a great experience adopting my puppy from Petland. Staff was helpful, and helped me get the best dog for my house. Love my new ******Petland of Largo
Date: 07/23/2024
We appreciate you taking the time to share your feedback with us, as it means a lot. We're thrilled to have you as part of our Petland Family and value your ongoing support and trust. Your 5-star review brings us joy and reinforces our passion for what we do.Review fromNayla C
Date: 07/04/2024
5 starsPetland was amazing in helping me find my puppy. I got a goldendoodle and hes been great. Definitely recommend, thinking of coming back for a friend.Petland of Largo
Date: 07/23/2024
We appreciate you taking the time to share your feedback with us, as it means a lot. We're thrilled to have you as part of our Petland Family and value your ongoing support and trust. Your 5-star review brings us joy and reinforces our passion for what we do.Review fromJosé A
Date: 07/04/2024
5 starsGreat customer service, as soon as I walked in they took great care of me made sure I found what I was looking for. Only place that offers great deals for the puppies.Petland of Largo
Date: 07/23/2024
Thank you for taking the time to provide us with your feedback, as it holds significant value for us. We are delighted to have you as a loyal Petland Family Customer and truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
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