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Business Profile

Collections Agencies

Kingston Data & Credit International Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 85 total complaints in the last 3 years.
  • 45 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/08/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i am not liable for this debt with Anytime Fitness ****** Ca, I do not have a contract with Kingston Data and Credit International **** they did not provide me with the original contract as I requested.

    Business Response

    Date: 07/21/2025

    ******, reviewing your file, you have not previously been in contact with our debt collection agency, but you certainly have a right to have your debt validated.  Please see attached your signed membership agreement with Anytime Fitness whom we represent.  If you wish further details, please reach out to our Consumer Ombudsman, **** ******, at ***************************************

    Customer Answer

    Date: 07/24/2025

     
    Complaint: 23568030

    I am rejecting this response:

    Dear Kingston Data & Credit,

    I am writing in response to your reporting of an alleged debt on my credit file. I formally dispute the validity of this account and request full validation under the Fair Debt Collection Practices Act (FDCPA).

    I do not recall entering into any agreement with Anytime Fitness in ******, CA, and I am not liable for this debt. I request the following:

    1. A copy of the original signed contract including full details (date, location, IP address if signed digitally).
    2. A breakdown of how the alleged amount was calculated.
    3. Any payment history associated with this account.
    4. Proof that you have the legal right to collect on this debt in ***********
    5. Documentation showing you have verified the debt with the original creditor.

    If you cannot provide this documentation, you are required by law to cease collection activity and remove this account from any and all credit reporting agencies.

    This account is damaging my credit and I demand that it be removed pending proper validation.

    Sincerely,  
    ****** ****** ***** *******  
    1939 Via Establo  
    *********************

    Business Response

    Date: 07/28/2025

    ******, as stated in our last response, a copy of your contract has been attached to this complaint and provided to you.  If you wish to discuss the documents provided, please reach out to our Consumer Ombudsman **** ****** at ***************************************

    Customer Answer

    Date: 07/28/2025

     
    Complaint: 23568030

    I have reviewed the document provided by Kingston Data & Credit International ***** and I continue to dispute the validity of this account. The attachment provided does not confirm that I entered into this agreement or that I am legally liable for this debt.

    I have requested full debt validation under the Fair Debt Collection Practices Act (FDCPA), which includes:
    - Verification of the original agreement with verifiable proof of authenticity (including digital or in-person signing details),
    - A complete account history showing how the amount was calculated,
    - Proof that Kingston Data & Credit International **** has legal authority to collect this debt in ***********

    Until proper validation is provided, I maintain that this account is being reported inaccurately and is damaging my credit. I am also submitting disputes to the credit bureaus and considering an identity theft report.


    Please keep this complaint open as unresolved


    Sincerely,

    ****** ****** ***** *******

  • Initial Complaint

    Date:07/02/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Kingston Data and Credit International **** I do not have a contract with Business Headquarters they did not provide me with the original contract as I requested.

    Business Response

    Date: 07/02/2025

    Hello *******, reviewing your file we have not been able to be in direct communication with you despite many attempts, and we have not had a request for validation until this complaint.  Your debt is owed to Anytime Fitness, whom we represent.  Please see the attached documents, and if you have any questions, please feel free to reach out to our Consumer Ombudsman **** ******, at ***************************************

  • Initial Complaint

    Date:06/25/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My Initial Complaint to BBB:My identity was stolen by this company. They are attempting to collect a debt and I have no legal written or binding contract with this company. Consumer law code 15 USC 1681 (Q) and 15 USC 1681 (A)(2) If any person uses my information without permission that is identity theft. There must be permissible purpose provided by me. I did not give permission to report this or any account on my consumer credit report, therefore, this is identity theft as Kingston Data and Credit International used my information and publicized it.

    Business Response

    Date: 07/03/2025

    Hello ******** -- as we also responded to your ************************************ complaint today, your information or identity has not been stolen, we represent Anytime Fitness in regards to an outstanding debt, and if you review the attached membership agreement we are providing, you have given consent to share your information.  If you would like to reach out to ******* ******** at ************, she would be available to help you clear up this account.

    Customer Answer

    Date: 07/04/2025

     
    Complaint: 23512848

    I am rejecting this response because: According to the Fair Debt Collection Practices Act (*****), consumers have the 'RIGHT' to dispute a debt and request validation from a debt collector. Section 809(a)(4) of the ***** states that within five days after the initial communication about the debt, the debt collector should provide the consumer with certain information including the amount of the debt, the name of the creditor, and a statement notifying the consumer of their right to dispute the debt. I have yet to receive this data.

    On June 5, 2025, I, ******** ********* had sent through certified mail a written letter of VALIDATION OF *** REQUEST PURSUANT TO 15 USC 1692 and I have not received a response to this request and do not solely hold any signed agreement with Kingston Data Credit International **** Kingston Data Credit International **** you are clearly breaking Federal Law and violating my rights as a consumer.

    Further, Consumer law code 15 USC 1681 (Q) and 15 USC 1681 (A)(2) If any person uses my information without permission that is aggravated identity theft. There must be permissible purpose. I did not give permission for Kingston Data Credit International **** to report this or any account on my consumer credit reports.This is also violation of my consumer rights and causing me mental anguish,inability to obtain credit, unable to obtain other employment, and is putting a blemish on my United States Security Clearance as a *************************************** Member Employee, to include defaming my character.

    This is my final demand to the furnisher to delete this invalid collection account from my *************************************************** Data Credit International **** has failed to show me a signed contract agreement displaying the alleged amount between Kingston Data Credit International **** the furnisher, and myself ******** ********* the Consumer and will proceed with legal action and sue for damages against Kingston Data Credit International **** if this is not resolved through the BBB and said requests in this letter are not adhered to.

    Sincerely,

    ******** *********

    Business Response

    Date: 07/07/2025

    Hello ******** -- we see that you have rejected our response, but have given no further details.  We have provided proof you have given written consent to our client Anytime Fitness to pass on your personal information to our company as their agent for the purpose of rectifying an outstanding debt, provide you an FDCPA collection notice, attempt contact to collect an alleged debt, and report the matter to the credit bureaus when it was not resolved.  As we mentioned in our previous response, if you would like to reach out to ******* ******** at ************, she would be available to help you with any further questions you might have.

    Customer Answer

    Date: 07/08/2025

     
    Complaint: 23512848

    I am rejecting this response because: In your statement - we see that you have rejected our response, but have given no further details. 
    In the letter, you, Kingston Data Credit International *** had provided IS proof that I DO NOT owe Kingston Data Credit International any debt. As there is no contract signed between myself ,******** ********* and Kingston Data Credit International ***. Send me a bill that shows I owe you the amount you are requesting as proof and ensure my signature is on the document as well as someone from your office. This will validate as proof, I owe this debt to Kingston Data Credit International ***.
    Further, in said letter you provided as proof of my written consent for Anytime Fitness to pass my information to Kingston Data Credit International ***., I must state again, there is no contract signed that exists that states I owe any money to Kingston Data Credit International ***.
    At this time I demand all collections cease and desist and any furnished information to any credit reporting agency be removed immediately. If this data is not removed within 10 days then I will push legal action against you. 

    Sincerely,

    ******** *********

  • Initial Complaint

    Date:06/10/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Anytime Fitness in ****** reactivated an old membership of mine then proceeded to attempt to collect on said debt. I have made numerous unsuccessful attempts to explain the situation to both the management of the gym and to these collectors. I had a later membership with the *********** location which was canceled by me due to relocating outside the area where gyms were easily accessible. I sent a dispute letter to Kingston which arrived on 5/12/25 but I continue receiving emails from different agents attempting to collect. They just do not seem to understand the situation. I do not owe anything to Anytime Fitness or ABC Fitness or to the family that owns the ****** gym.

    Business Response

    Date: 06/16/2025

    *****, reviewing your file, it appears that our Consumer Ombudsman has attempted to communicate with you to advise the debt is valid, and provide you supporting details, but it appears you are unwilling to communicate with her.  We must leave the account as outstanding, but if you wish to resume communication with her, **** ****** can be reached at ***************************************

    Customer Answer

    Date: 06/17/2025

     
    Complaint: 23446259

    I am rejecting this response because:

    I have explained multiple times to the ombudsman and other collectors that this account is not mine and I believe that someone else is using my information.


    Sincerely,

    ***** ******

    Business Response

    Date: 06/17/2025

    *****, reviewing your file, it appears that our Consumer Ombudsman has attempted to communicate with you to advise the debt is valid, and provide you supporting details, but it appears you are unwilling to communicate with her. We must leave the account as outstanding, but if you wish to resume communication with her, **** ****** can be reached at ***************************************

    Customer Answer

    Date: 06/18/2025

     
    Complaint: 23446259

    I am rejecting this response because:

    I keep explaining that the account under my name was closed BY ME, see attached. I have explained multiple times that this other account they are trying to collect on IS NOT MINE 

    This has been going on for MONTHS. I am sick and tired of explaining this to them.


    Sincerely,

    ***** ******

  • Initial Complaint

    Date:05/14/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with KINGSTON DATA AND CREDIT Power and I do not recall or have contract with 01 ANYTIME FITNESS FAIRFIELD CA.

    Business Response

    Date: 05/19/2025

    Arena, please see the attached signed contract that outlines your obligations to Anytime Fitness -- if you seek arbitration with them directly please follow the outlined process in your signed contract, and advise us when such an arbitration has been scheduled.  We have noted from your correspondance your account is in dispute and will report that to the credit bureaus promptly.  No monetary compensation will be issued, and we assert vigorously there has been no violation of the Fair Debt Collection Practices Act.  If you have further questions, please reach out to our Consumer Ombudsman, **** ******, at ***************************************

  • Initial Complaint

    Date:05/08/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt from Kingston collections. I do not have a contract with Kingston collections. They did not provide me with the original contract as requested.

    Business Response

    Date: 05/22/2025

    ****, reviewing your file with our office we do not see you have responded to any of our contact attempts nor requested validation of this debt prior to the filing of this complaint.  Please find attached a signed membership agreement and payment history with Anytime Fitness, whom we represent.  If you have any further questions, you are welcome to reach out to our Consumer Ombudsman, **** ******, at ************.

  • Initial Complaint

    Date:04/30/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this with ***************************** 2. I do not have a contract with Kingston Data and Credit. They did not provide me with the original contract as I requested.

    Business Response

    Date: 05/14/2025

    *****, reviewing your file, you have not had contact with our company or requested proof of debt previously.  Please find attached your payment history and account summary with Anytime Fitness, whom we represent and you are indebted to.  If you would like to review these documents, and follow up with our Consumer Ombudsman, **** ******, she would be willing to answer any questions you might have.  She can be reached directly at **************************************

    Customer Answer

    Date: 05/15/2025

     
    Complaint: 23264709

    I am rejecting this response because: I never received any formal communication from Kingston Data & Credit International **** All received was annoying calls claiming I owe them and wanted me to provide them with a payment method. For a matter of fact I do not owe Kingston Data & Credit International *** neither  do I owe Anytime Fitness. I have never worked out at any of their facilities. That record they provided was from ****************. Per Bluemoon Fitness  policy if you wanted to cancel your policy you would stop by the facility and make that known. I was sick back in 2023 and did not work out for months. Instead having them charge my card continuously I went in with my mom and we both canceled our membership. I kept seeing charges from **************** even though I had previously requested my membership be cancelled and I was told my membership was cancelled. I therefore contacted my bank and had them block every transaction from Bluemoon Fitness. Im not how all this turn out that I owed Kingston Data or Anytime Fitness. 

    Sincerely,

    ***** Kprazeon

    Business Response

    Date: 05/15/2025

    Hello, I see further requests for information -- the consumer requested proof of the obligation which we provided.  If further information is needed, please contact ***** *******-********** at ************.  Thank you.

  • Initial Complaint

    Date:04/17/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I AM NOT LIABLE FOR THIS DEBT WITH ANYTIME FITNESS CHICAGO #7. I DO NOT HAVE AN ACCOUNT WITH ********************** DATA AND CREDIT INTERNATIONAL, THEY DID NOT PROVIDE ME WITH ORIGINAL CONTRACT AS REQUESTED

    Business Response

    Date: 04/21/2025

    Hello ******,

    Reviewing your file in our office, it appears that we have not had direct contact with you despite numerous attempts by our agency.  However, we did receive a challenge to the reported item through the credit bureau,and mailed you a validation of debt letter that included your signed membership agreement and payment history.  We are attaching those to this response, and if after you have reviewed them if you have any questions, by all means reach out to our Consumer Ombudsman **** ****** at ****************************************************************** 

  • Initial Complaint

    Date:04/14/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Kingston data and credit international *** .i do not have a contract with Kingston data and credit international *** .They have not provided me with the original contract that I requested .

    Business Response

    Date: 04/14/2025

    Hello Raekown, we'd like to help you and investigate your complaint, but we have no matching name, email address or telephone number listed in your complaint that matches any account in our system, and you have not provided a street address.  If you would like to reach out to our Consumer Ombudsman **** ****** with further details so we can locate your account, it would be appreciated.  She can be reached at ******************************************************************. 

  • Initial Complaint

    Date:04/04/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This account was charged off in October 2023. Since then, the account has repeatedly been updated as charged off every month. This is an update in the payment history, a charged off account should Not include an active payment history. This inaccurate information falsely manipulates the statute of limitations, violating my rights.

    Business Response

    Date: 04/04/2025

    Hello ****** -- we'd like to investigate this, but we have no account listed with our office under your name, address, telephone number, or email.  We will need further information to see what is affecting you.  Can you please call our Consumer Ombudsman **** ****** at ************.

Kingston Data & Credit International Inc is NOT a BBB Accredited Business.

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