Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Apartments

Palms OF Pinellas Apartments

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Apartments.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/12/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is doing things that are morally wrong. I lived in this community for about 4+ years. It has been over 4 months of back and forth with this erroneous company and I still have not received my deposit back. Over a month ago *****, the property manager, promised me that my check was being processed. A month later I have still not received my check. This property is owned by Pinellas ************************, who I have contacted multiple times. As of yet I still have not gotten them to respond or cooperate with me. I was an excellent tenant who took very good care of the property including putting my own money, labor to improve it. I put in very upgraded carpet and replaced the faucet. I left it in immaculate condition and better than I received it. I just want them to do the right thing and return my $200 deposit. That is all I ask. Have they no decency? What they are doing is illegal. By law they are required to return deposits 15 days after evacuating. It is going on 5 months of trying to get them to do what is morally and legally right. The amount is too low to take them to court. It is just wrong of them to do this to people.

    Customer Answer

    Date: 12/23/2024

     
    Better Business Bureau:

    Hello, I would like to withdraw my complaint against Palms Of Pinellas apartment complex. I have lost the email with the case number so Im not sure how to go about canceling the complaint. I have finally received my deposit five months late, but Ive gotten it so I would like to withdraw the complaint. Thank you

Palms OF Pinellas Apartments is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.