Business ProfileforPyramid Aluminum, Inc.

We hired company to build cage over the pool. The installers ****** and his crew were a great group of guys . *** the salesman did not include removal of lanai. Therefore they were going to build a cage over the pool and an existing lanai. Well talking with *** the salesman he agrees he completely forgot but all good and he moved forward replacing three post and removing the small lanai. As installing post they just took a hammer and bashed it Pavers creating another $2500 job with somebody else. Then they tried to tell me it was $480 more for the columns/posts, then when they complete it I got an email the final bill they added $5000 to the bill. I asked him lets compare bills yours was changed ours was the same. Theres also issues with the screen in areas, with doors and damaged posts Hope we can work this out. I gave this company another chance to come out and work this out with ** today Friday at 10 AM. *** the estimator ***** the owner came out not carrying or looking at anything wrong. I showed them our original contract in writing and signed with my name July 25, 2022 with a $9800 down payment. Also I never was in the office and signed a contract the contract was signed in My Home at my kitchen table. I was called the day after we signed did they need a copy of the survey of our property, I took the survey into the office the only time I was ever there. Luckily when they came it was raining very little I had water filling up planter boxes to catch the water to prevent coming in to my bedroom door that the floor is has carpet. I would like you to sand ****** and his two helpers out to fix all the repairs that you were originally sent with pictures you documented it say the alphabet from A to letter I but needing to add the water issue. So if this cannot be done and scheduled within ******************************************************************************* a professional manner. And if you do all this I will give you your balance of *********