Business ProfileforCannon's Appliance Service L.L.C

Before Christmas I contacted Cannon appliance services because My refrigerator wasn't working properly. I was given appointment for 12/27/2021. Tech arrived on 12/27/2021. Unable repair refrigerator because need to order a part. Tech scheduled return visit for 1/4/2022. On 1/4/2022 received call from Cannon tech called out do you illness. Some one will be out the next week. Sometime during the week January 10-14 another tech came out with new part. Part did not work. Tech need to order part again. On 1/27/2022, tech returns with new part. Part didn't work. Tech said they would need to order part again. On 2/1/2022, the warranty company for Badcock ( Warrant Tech ) was contacted X-XXX-XXX-XXXX. Information was given that stated Cannon had not returned the flawed part and that was the protocol before a new part can be order to replace the flawed. Telephone Cannon to inquire about refrigerator repair and was referred back to the warranty company. On2/1/2022 telephone Badcock and was told that Cannon said the refrigerator was repaired on 1/27/2022 and they had closed the service order. 2/1/2022 warranty company was contacted and spoke with Matt that stated he was a supervisor. Matt ask me to stay on the line while he contacted Cannon. Service Tech not available. Cannon will call warranty company 2/2/2022. Matt told me to call afternoon of 2/2/2022 to resolve problem. Telephone on 2/2/2022. Cannon did not contact warranty company. Spoke with Dave supervisor at warranty company. He called Cannon requesting that Service tech call. Cannon said they will call on 2/3/2022. Dave ask that he be given 24 hours to resolve issue. I have health issues that require refrigeration of meds. I am purchasing ice daily to keep meds cool. I have told Cannon and warranty company about health issues. I am getting the runaround.