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Find a Location

Polk Pavers & Landscaping LLC has 1 locations, listed below.

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    Business ProfileforPolk Pavers & Landscaping LLC

    Interlocking Pavers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5660 Siltstone St, Lakeland, FL 33811-3172
    BBB File Opened:
    8/17/2021
    Years in Business:
    3
    Business Started:
    5/14/2021
    Business Incorporated:
    5/14/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Austin Ledford, Owner

    Customer Contact

    • Austin Ledford, Owner

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/16/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    He did a small job for me; one side of a pool deck up to a fence about six feet away. During the job he installed four pavers that are broken. I don’t understand how you can look at a paver, see that it is broken and install it anyway. He left spare pavers at my house that are in perfect condition so there were good pavers available for the job. I can provide photos. I pointed out the broken pavers to him and he told me he would come back to replace them. He just kept putting it off. At one point he did make an appointment, confirmed, to come back and replace them but he never showed up. No communication, just a no-show to fix the job. Since then he has ignored all of my voicemails and text messages. Now it is five months later and I still have the four broken pavers. There is no doubt they will deteriorate and leave holes in my pool deck. All I wanted him to do was come back and repair the job which he never did. I paid him a total $2,070 for the job on Oct 18, 2022. I told him about the broken pavers and sent pics. He refuses to come back and replace them and will not communicate.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cory M

    1 star

    05/19/2022

    I had this company come out and do a paver job and it's been problematic as the sand washed away and Austin had to come back and replace pavers then added more sand and it washed away with garden hose pressure. Now the company won't respond.

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