Business ProfileforLucas Transport Express LLC

My name is ************************. I am filing complaint against car hauler by the name : LUCAS TRANSPORT EXPRESS LLC. their address is : ******************************************************. The driver's name is : ***** ******************************. Their phone number is: **********. I assigned this carrier to transport my vehicle from Copart auto auction to be delivered to my dealer from ******* ***** to ******* *******. Cost of transportation is $500. Date of pick up from Copart is February 28th 2024. On march 2nd the driver calls me and asks me to transfer him full amount of transportation cost before delivery. According to him he doesnt have money for gas to make it to *******. I told him that i will pay him only upon delivery. He got mad and dropped the call. On march 3rd , the next day he shows up near my dealer and tells me that he brought my vehicle but he cant unload it because 2 other vehicles on his trailer are not operable and he would need a ******** to unload them first before unloading my vehicle. I told him that on Sundays businesses do not work and that he would need to arrange it on monday. I also noticed that he damaged the front bumper of my vehicle by puting too close to another vehicle on his trailer. I pointed the damage to him and i also took a picture of it. He then gets mad and tells me that he wants payment for my vehicle now because he doesnt have money for gas. I told him that my vehicle is still on his trailer and i did not took a possession . I will make a payment when vehicle is on the ground. He got even more mad and told me that from now on , he will not deliver my vehicle to ******* until i make the payment via Zelle, the full amount plus he will charge me $30 fee every day for delaying the payment. I told him that it is a FRAUD to demand the money before delivery just because he needs money for gas. He said do not call him and text him until i transfer him money. His dispatcher is also aware of this situation and she is not doing anything to solve this. I am writing this complaint for other people to see that this Auto Carrier is a big SCAM. Stay away from them. I dont even know what to do at this point. Please advise.