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Find a Location

The Air Squad, LLC has 1 locations, listed below.

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    Business ProfileforThe Air Squad, LLC

    Air Conditioning Contractor

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2290 10th Ave N STE 402, Lake Worth, FL 33461-6618
    BBB File Opened:
    4/8/2021
    Years in Business:
    23
    Business Started:
    2/6/2001
    Business Incorporated:
    12/6/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Mark Goldstein, Manager
    • Mr. Josh Ruderman, Treasurer
    Contact Information

    Principal

    • Mr. Mark Goldstein, Manager

    Customer Contact

    • Mr. Mark Goldstein, Manager
    • Mr. Josh Ruderman, Treasurer
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/11/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    In Deceember 2022 I decided to change both the central ** and the water heater with this company. I paid around $7,000. On the site this company says they have 25 years of experience, but doing a lot of research I found they started in 2019 so it's a little over 3 years. The owner, *************************** is NOT licensed to do HVAc WORK. hE HAD A COUPLE OF MEN WORKING FOR HIM. HOWEVER, TODAY HE CAME TO SERVICE MY ac AND WAS ALONE. HE DID NOT BRING ANY SPECIALIST WITH HIM. I our original agreement, **** said he would charge $60 per service calls, but today he charged $129 and it was nothing complicated. When I addressed this, he said he refuses to fight with me(why fight? just answer the question) and he refuses to service the unit he put in for which I paid.Researching ***************************, I found that he has lived in 5 states, 8 counties and *********************************************************************************************** leave at any moment. I am afraid he is a fugitive for something he did wrong. TODAY HE FIXED THE ** WITHOUT A LICENSE IN MY APARTMENT. I ALSOAM AFRAID TO DO BUSINESS WITH HIM.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alex M

    1 star

    06/10/2023

    The owner came to our home and was very disrespectful to my wife, claiming it was due to my tone as a deflection for his suddenly walking off rudely and disregarding her. Coming off as far more disrespectful than any tone I had. Ultimately, the situation got to the point this has been the worst experience with a contractor we have had in the area. He refused accountability all the way through for damaging our property as well and then blamed me because I wasnt kind to his office staff from his disrespectful behavior to my family and home. Unacceptable. Do not recommend.What is 100% completely fabricated is the story youre giving the public and your employee. I do not expect customers to have their loved ones and homes disrespected the way the owner of this company did to mine and then utterly fabricate his response. The only reason I called your office so upset is because your owner decided to disrespect my wife attempting to show him plans, then damaged our gate in his hastily made decision to abandon the job because of his fragile emotional state that I couldnt be there to meet him as I had an urgent situation to respond to. Its a poor story to excuse his actions to his employees and himself which he made a fake apology for the next day all while continuing to claim my tone rather than a fragile emotional state at a woman briefing him plans caused him to leave. He was abusive and disrespectful to my wife and home on his way out, and his excuse is a deflection for his actions. The renewed response here proves how this company will refuse accountability if they disrespect your family and home. Furthermore, ensure you check their reviews on Yelp and beyond. They go by Temperature Pros of South ******* on carrier and youll notice all reviews on ****** are within the last year since well.. the others arent too hot. What kind of company has to go by multiple names with 25 years of experience. Questionable. Beware.

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