Business ProfileforRountree Moore Chevrolet

I'm writing to you on a separate piece of paper that way you will get a full explanation of why I'm asking for help with this. I'm a 84 year old African American Female, I owned a 2019 Chevrolet Cruse with 32 thousand miles on it when I went to the Dealership with questions on how I could get a car off the ground. My Chevy was so low on the ground I had trouble getting in and out of it. I went to the Dealership because I got a advertisement a little before Xmas on how I could get a trade for my car 2023 Chevrolet for a car that was higher off the ground. I have both my knees replaced, and 3 back surgeries after a car accident in 1995. My Chevrolet only had 32 thousand miles on it at trade in. Before going to Roundtree Motors I went to the finance company that held the title on my car. I got the information I needed to make the trade. They gave me the information I would need from them to get payed the remainder of my Chevrolet which would have been $********* If I made the trade they would need a seven[7] day payout which I gave to Roundtree Motors, they agreeded after everthing was signed they didn't pay Campus on time which made me having to pay another months payment Roundtree promisted me a 45 days before my 1st payment was due. I asked for a 90 day but they told me they could only approve 45 days. They neve gave me no time [something like 20 days] before I had to make $*** dollar 1st payment I went back to them when I got the paperwork, was told I had already signedthe agreement and there was nothing I could do about it. I had told them I needed time the [90 day or 45 day] time to get the money to start making the payments. But they were very nasty to me. Anyway 2 days after I drove the car off the lot the engine light and some other light came on but I did't know what it was I took it back to them, they told me it would cost me $*** dollars for them to figure out what was wrong with it, but after fighting and threating each other they fixed whatever was wrong with it in the meantime I was not given a book with the car and was told they didn't have a explination on the book and it would cost to get it. I knew I was due a book explaining what all the lights and controls was about but couldn't get one unless I payed for one. I'm enclosing all the information I have about this car. I'm willing to take responsibility for not knowing how to exchange car I ask them 4 days to just give me my car back and was told that was not going to happen. The guy read my the contract because the writing was to small for me to see it but he never mentioned the 90 day or 45 days I asked for. I never would have signed the paperwork at that time he called me a liar and I returned the favor and told him he should be ashamed of himself for what he was during, I was giving him his keys back but was told the towing company woud bring it back to my house and I would have to pay anyway. I knew there was no way I should have been given that car but he told me all I needed was a [perfect credit score] I only have a low score but I thought with my car I could get a lower price and a car that was off the ground, he said don't worry you'll get the car sure enough after a couple of hours he told me you own a Cadalliac this was a scam from start to finish but I needed a car that was off the ground an I'm willing to pay for it but they shouldn't cause me all this trouble an money that I can't afford. But they wanted my car because of the shape it was in [perfect].