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          Find a Location

          Oates Energy, Inc has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Oates Energy, Inc

              14286 Beach Blvd, Suite 12 Jacksonville, FL 32250

            • Oates Energy, Inc

              PO Box 51268 Jax Bch, FL 32240-1268

            Business ProfileOates Energy, Inc

            Utility Billing
            Multi Location Business

            Contact Information

            14286 Beach Blvd, Suite 12

            Jacksonville, FL 32250

            Visit Website
            (904) 242-0075

            Customer Reviews

            1.8/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            18 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Oates Energy, Inc has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Oates Energy, Inc

                14286 Beach Blvd, Suite 12 Jacksonville, FL 32250

              • Oates Energy, Inc

                PO Box 51268 Jax Bch, FL 32240-1268

              Location of This Business
              14286 Beach Blvd, Suite 12, Jacksonville, FL 32250
              BBB File Opened:
              10/16/2007
              Years in Business:
              19
              Business Started:
              1/1/2005
              Business Started Locally:
              1/1/2004
              Business Incorporated:
              1/1/2003
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 221745 for this business, issued by City of Jacksonville

              These agencies may include:

              City of Jacksonville

              117 W. Duval St.

              Jacksonville FL 32202

              (904) 630-2489

              http://www.coj.net

              Type of Entity:
              Corporation
              Alternate Business Name
              • Oates Enterprises
              Additional Contact Information

              Fax Numbers

              • (904) 242-0069
                Primary Fax
              • (904) 223-9497
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              18 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/27/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              ***** has overbilled me for utilities for multiple months. I phoned them 3 times (8/25, 9/13, 9/27) and I have emailed them photos of my meter (8/25, 9/2, 9/13). I get the same run around every time I phone ... someone is going to check it ... someone is going to be back in touch ... etc., etc. Nothing gets fixed and my apartment complex wants me to pay the incorrectly billed amounts and say it is up to me to get their contractor to correct the incorrect billings. meter fixed 12-Jun-23 meter reading on bill 30-Jun-23 420 meter reading on bill 31-Jul-23 **** meter reading on bill 31-Aug-23 **** photo of meter attached 15-Aug-23 *** photo of meter 22-Aug-23 353 photo of meter attached 2-Sep-23 822 photo of meter 13-Sep-23 1245 Have additional photos but files are too large.
              Read More
              Read 17 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Edward L

              01/10/2024

              How much $$ are kicked back to the apartment owners?I don't blame them for wanting to money, but these fees are found out after application, and should be transparent upfront with every application. , and presented to tenants up front when applying for any apartment complex. Maybe one day a legislature will make this so. Of course the benefits you provide are great for Landlords, minimizing their need to deal with payments for all these sorts of things, but Storm sewer fees? Really. THIS BUSINESS IS NOT BBB ACCREDITED. Wonder why.

              Oates Energy, Inc Response

              01/12/2024

              The property receives a bill for water, sewer, stormwater, trash for the entire property that they pay ahead of time. They have hired us to break down the cost of the services and bill each unit so they know what to collect in order to recoup the costs. We perform quarterly rate reviews to ensure residents are being accurately billed. These fees should've also been presented to you upon signing your lease. Please call us directly at ************ if you have any questions about your first bill and we'll be happy to assist or review.Also, we were formerly BBB accredited but any reputable business can be BBB accredited if they pay a regular fee to BBB. We eventually did not find it necessary to continue to pay for these bragging rights but understand if other companies prefer to.
              Read 4 More Customer Reviews

              Local BBB

              BBB Serving Northeast Florida & The Southeast Atlantic

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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