At-a-glance
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Business Details
This is a multi-location business.
- Headquarters
- 7215 Financial Way, Jacksonville, FL 32256-6853
- BBB File Opened:
- 12/1/2003
- Years in Business:
- 29
- Business Started:
- 2/27/1995
- Business Started Locally:
- 2/27/1995
- Accredited Since:
- 3/1/2006
- Type of Entity:
- Corporation
- Alternate Business Name
- Lids Store
- Business Management
- Ms. Chastity Sanchez, Supervisor of Fan Relations
- Contact Information
Principal
- Ms. Maureen Barnett, VP Head of Global Fan Experience
Customer Contact
- Ms. Maureen Barnett, VP Head of Global Fan Experience
- Additional Contact Information
Fax Numbers
- (904) 899-4102Primary Fax
- (904) 899-4102
Customer Complaints
334 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/08/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
689 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Nam B
04/08/2024
Fanatics Retail Group Response
04/16/2024
I appreciate you providing the details of your experience, and I sincerely apologize for the inconveniences related to your item. Your feedback is imperative to our team, as we strive to provide the best service possible. We greatly appreciate the feedback and will escalate the information to the appropriate department for further review, as we are always looking for ways to improve the shopping experience for our Fans
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