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          Find a Location

          Waterpools Jacksonville LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Waterpools Jacksonville LLC

              5646 Summerall Rd Jacksonville, FL 32216

            • Waterpools Jacksonville LLC

              7879 Monterey Bay Drive Jacksonville, FL 32256

            Business ProfileWaterpools Jacksonville LLC

            Pool Contractors
            Multi Location Business

            Contact Information

            5646 Summerall Rd

            Jacksonville, FL 32216

            Visit Website
            (904) 808-5800

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Waterpools Jacksonville LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Waterpools Jacksonville LLC

                5646 Summerall Rd Jacksonville, FL 32216

              • Waterpools Jacksonville LLC

                7879 Monterey Bay Drive Jacksonville, FL 32256

              Location of This Business
              5646 Summerall Rd, Jacksonville, FL 32216
              BBB File Opened:
              4/28/2022
              Years in Business:
              3
              Business Started:
              1/29/2021
              Business Incorporated:
              1/29/2021
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Lawrence Dong, Vice President
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a pool contractor

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/21/2024

              Complaint Type:
              Delivery Issues
              Status:
              Unanswered
              Ordered a pool to be installed in August of 2023. After multiple delays including loosing the property survey and not responding to communications, we spoke to the owner who told us he had to have his leg amputated we were told they would begin work beginning of the next week and ******** $ was required to continue. We paid him they came dug a hole then disappeared! No contact since then and no phones being answered or calls returned
              Read 4 More Complaints

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              M. T.

              03/02/2023

              We had an appointment at 4 pm, 1.5 hrs before our appointment we got a text that he will be late and if we could do a later time or reschedule for the next day. we said, later is ok so new time was set for 5.30 Same day. At 5.15 he texted that he was still stuck where he was and the "owner" will be coming to us. No problem, we understood that sometimes you get stuck elsewhere. When 6 pm rolled around and nobody showed up I didn't think anyone would come by and we started dinner... The owner came at 6.30 (we were eating dinner by now) and he was totally unprepared, looked like he stopped at a Home improvement store to buy one of those measuring wheels. The way the whole consultation went was just not professional. He measured the width instead of the length and such things. And to top it all off there was no email or whatsoever afterwards to get a proposal, not that we would have signed a contract with them.

              Waterpools Jacksonville LLC Response

              03/07/2023

              Yes my guy was late over customer held him up but we did not have a pool in your price range so you are talking bad about me because you can afford the pool thats wrong

              Customer Response

              03/08/2023

              Who are you to say what we can and cant afford? The funds are approved just so you know! You are just mad that you wont get our business and I left a bad review! We had 4 pool companies give us estimates and you were very unprofessional! Im glad we found this out before we signed a contract with you!

              Waterpools Jacksonville LLC Response

              03/08/2023

              SIR YOU TOLD MY SON THE **** WAS TOMUCH MONEY

              Customer Response

              03/08/2023

              Sir? Im a female! And we never talked to your son! We never even got a real proposal from you! You are being ridiculous!
              Read 1 More Customer Review

              Local BBB

              BBB Serving Northeast Florida & The Southeast Atlantic

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