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Find a Location

David Gray Plumbing has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • David Gray Plumbing

      6491 Powers Ave. Suite 1 Jacksonville, FL 32217

      BBB Accredited Business
    • David Gray Plumbing

      16 Hargrove Ln Unit 6K Palm Coast, FL 32137

      BBB Accredited Business

    Business ProfileforDavid Gray Plumbing

    Plumber
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.17/5stars

    Average of 36 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/20/2023

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    David Gray Plumbing has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • David Gray Plumbing

        6491 Powers Ave. Suite 1 Jacksonville, FL 32217

        BBB Accredited Business
      • David Gray Plumbing

        16 Hargrove Ln Unit 6K Palm Coast, FL 32137

        BBB Accredited Business
      Location of This Business
      6491 Powers Ave. Suite 1, Jacksonville, FL 32217
      BBB File Opened:
      1/1/1987
      Years in Business:
      40
      Business Started:
      8/18/1983
      Business Started Locally:
      8/18/1983
      Business Incorporated:
      8/18/1983
      Accredited Since:
      3/20/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of CUC057119 for this business, issued by Florida Department of Business and Professional Regulation

      These agencies may include:

      Florida Department of Business and Professional Regulation

      1940 N. Monroe St.

      Tallahassee FL 32399

      (800) 342-7940

      http://www.myfloridalicense.com/dbpr

      BBB records show a license number of CUC057125 for this business, issued by Florida Department of Business and Professional Regulation

      These agencies may include:

      Florida Department of Business and Professional Regulation

      1940 N. Monroe St.

      Tallahassee FL 32399

      (800) 342-7940

      http://www.myfloridalicense.com/dbpr

      BBB records show a license number of CFC057459 for this business, issued by Florida Department of Business and Professional Regulation

      These agencies may include:

      Florida Department of Business and Professional Regulation

      1940 N. Monroe St.

      Tallahassee FL 32399

      (800) 342-7940

      http://www.myfloridalicense.com/dbpr

      BBB records show a license number of CFC057055 for this business, issued by Florida Department of Business and Professional Regulation

      These agencies may include:

      Florida Department of Business and Professional Regulation

      1940 N. Monroe St.

      Tallahassee FL 32399

      (800) 342-7940

      http://www.myfloridalicense.com/dbpr

      Type of Entity:
      Corporation
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/23/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We purchased and installed a new wall AC unit from David Gray ( DG) around September of 2022 to replace an old unit. During the installation, the technician suggested keeping in old part from the previous unit. We don’t have any experience or knowledge about AC installations so we agreed. Not replacing the part cost a leak damaged some of our equipment and most importantly started a mold on the wall. The DG did fix the leak but when we requested to address the mold issue and insuring it is not growing inside our walls, they just stopped communicating. We are concerned about our health and would like for DG to send a specialist to inspect for black mold inside of the wall and take care of it if there is any issue before it spreads any further
      Read More

      Customer Reviews

      36 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Valerie B

      1 star

      04/11/2024

      IF I COULD GIVE LESS THAN 1 * I WOULD. I was reluctant to write a negative review however I felt if this company did it to us(senior citizens) they would do it to anyone. Our plumbing request started as a DIY project with our purchase of a bathroom sink and faucet. We realized at our age (in our 70's) we couldn't handle the job at hand so we decided to call a plumber and thought it shouldn't be to expensive since we purchased the items needed to do the job. We started reading reviews and settled on David Gray. That was a very BIG mistake. We called them and they were very happy to send someone the next day. The Plumber they send was very nice and said we had purchased the correct items except he wanted to replace the water lines under the sink, we were OK with that and authorized him to do it. The next conversation was a shocker when he stated the work was going to cost $ ******+. Needless to say we were shocked but thought our hands were tied and told him to complete the job. We just wanted to be able to use our sink again. It took the plumber 1 hour and 10 minutes to complete the job. We are definitely NEVER going to call David Gray Plumbing again. My husband tried to call 2 times and conveniently there was an answering machine and speak to the owner( WHO is a coward) and tell him what a sham he pulled on senior citizens or anyone thinking of hiring a plumber. THIS IS A RIP OFF COMPANY. DON"T USE THEM. THERE ARE GOOD COMPANIES OUT THERE. WE ARE SICK OF THIS AND WE WANT OTHERS TO KNOW HE IS NOT AN HONEST OR TRUSTWORTHY OWNER. HE IS NOT WILLING TO DO THE RIGHT THING AND EXPLAIN HIS OUTRAGEOUS FEES.

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