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Find a Location

Coastal Cosmetic Center has 1 locations, listed below.

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    Business ProfileforCoastal Cosmetic Center

    Plastic Surgery

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4147 Southpoint Dr E, Jacksonville, FL 32216-0996
    BBB File Opened:
    9/2/2014
    Business Management
    • Ms. Seran Fee, Practice Administrator
    • Dr. Timothy E, Fee
    Contact Information

    Principal

    • Dr. Timothy E, Fee

    Customer Contact

    • Ms. Seran Fee, Practice Administrator
    • Dr. Timothy E, Fee

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    M. S.

    1 star

    04/24/2024

    I went to Dr *** hoping to have my upper and lower eye lid surgery done and also had a lipoma i was suppose to have surgery with another surgeon but he said he could do it. I ended up with having one of my eyes still left with a ball size knot and still under eye swelling, and the lipoma still there. I went back several times and got the answer (I am not sure why you are swelling like this) That is not the answer I wanted. I have asked several time for a refund because my lower lid is stretched after the swelling has been there almost 5 months and I have to have surgery again to remove the lipoma. I should of did my home work by looking up his cases under the court house before surgery.

    Coastal Cosmetic Center Response

    04/24/2024

    I am sorry but this consumer has been asked to follow up with our office. She has refused. People will heal at their own individual pace. We are available to discuss this case in more detail if asked. Unfortunately HIPPA laws restrict us from posting pertinent information.

    Coastal Cosmetic Center Response

    04/30/2024

    I am sorry but this consumer has been asked to follow up with our office. She has refused. People will heal at their own individual pace. We are available to discuss this case in more detail if asked. Unfortunately HIPPA laws restrict us from posting pertinent information.Submitted: 04/24/2024

    Customer Response

    04/30/2024

    Review ID ******: They have left me no choice but to hire an attorney due to this doctor not knowing what he is doing. When I have followed up several times I am told he does not know why the swelling is there. I tried to resolve it by asking for my money back and not doing anything else but clearly after seeing other complaints with attorneys they want to pay more.

    Coastal Cosmetic Center Response

    04/30/2024

    Not sure what other complaints mean nor do I believe Dr. *** does not know what he is doing. He is 27 years in practice and is double Board Certified. Sometimes Doctors can't explain every situation at any point in time but that does not mean they are not educated and experienced. Dr. *** has told her swelling needs time to resolve . He also ordered some tests but she never followed up with them. We understand when patients make threats they are simply upset and need more attention. We are not threatened and we do not take this personally. We remain focused on patient care. Sometimes we can't please everyone. This may be one of those times.

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