Customer ReviewsforJaguar Land Rover Jacksonville

Car had the easiest fix ever! Came in due to potholes. The passenger side front rim was damaged, thats what the mechanic said the city was paying for these damages! Due to the mechanic recommending brakes, front rim and tire plus a alignment. I bring them a tire so they can do the alignment, alignment never was done. Because the mechanic was waiting on the tire for the driver side. The original plan was to get one tire do the alignment and thats it! The mechanic said he didnt do it because I took the car. The Jaguar dealership in Jacksonville had my car for almost a week. When I took the car from them, only because I had to work the next day! As I start driving my vehicle, I noticed a vibration. I figured it was the tires need to be balanced. I take it to Discount Tire. They advised me that its a bent rim on my passenger side rear! That information left me speechless! At this moment Im so incredibly disappointed in Jaguar in Jacksonville Fl! A simple fix, is now a headache! Its Labor Day week so Ive been riding on my spare for 3 days now! I call Jaguar to tell them about it, they advised me they cant buy me another rim for my rear! Now if this was something I was paying for it would be no problem. What makes it even worse is, ***** the service manager gave me this answer. ***** advised me that I should bring him the rim, so he can see if he can fix my bent rim. Now if the mechanic or technician would done his job right, which is inspect the vehicle. That Jaguar charges $199.99 *** dollars, I wouldnt have to take time out of work! Call and leave messages on people phones, texts, etc! Instead they didnt now I must do my job and make sure these matters dont go unnoticed!!! Im extremely disappointed in Jaguar in Jacksonville! I want a new tire from Jaguar in Jacksonville, and a tire with no cost! All they had to do is do what they charge us customers for