We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Moving Companies

Lighthouse Movers, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Lighthouse Movers, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lighthouse Movers, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    2

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Keith G

      Date: 12/19/2024

      Scheduled 3 movers for 9am. 2 movers showed up at 9:45am. One was a tiny person who couldn't lift much. The 3rd mover showed up at 10:30 but only stayed for 3 hours. We were charged for their truck which could have been used to bring furniture from the garage at the back of the property, but instead, the truck sat empty and the movers slowly carted stuff about 80 yards. Even after a hefty tip to each mover, we were still overcharged. Charged for 3 movers at 24 hours of labor and a truck, but the truck wasn't used and the movers were there for 15 hours. No answer or return call when calling the office to dispute the charges.

    • Paul S

      Date: 06/10/2024

      The owner significantly underestimated the cost to pack our belongings by approximately 30%, which cost us hundreds of additional dollars. We were told that they would use their own truck, use padding to protect our floor, and would be agreeable to reimburse us for damages to our property caused by the move. None of which turned out to be true. Packing of certain items was very poor and resulted in hundreds of dollars of damage. We sent an email with attached invoices and/or emails from the manufacturers of our damaged property and requested reimbursement. Our email has been ignored. The only reason we are giving Lighthouse Movers, Inc. two stars is because of the effort of the driver to deliver our belongings. He did a good job in driving across country and dealing with severe weather. However, underestimating the packing cost by 30%, the damage to our property, ignoring our email, and the inaccurate statements made by the owner indicate to us that this company should not be hired. We'll never use them again, and we recommend that you use another moving company as well.

    • Sharon A

      Date: 07/26/2023

      I moved from ******* to ****. The owner guaranteed they would wrap my large wall hangings and they would be fine. One of the wall hangings the glass was shattered the delivery man didnt even ********* and my freezer wasnt wrapped and brand new freezer has more scratches and dents than a showroom floor selling scratch and debt products. No one has returned my call from Lighthouse movers. The delivery man even wrote on the contract damaged items and took pictures. I have also sent pictures to the owner. Of course, no response and its been almost 2 months. Very unprofessional and unacceptable. I Do Not Recommend Lighthouse Movers. Rating a 3 because the delivery man was solo delivering my furniture.

      Lighthouse Movers, Inc.

      Date: 08/01/2023

      I am sorry that this claim has slipped through the cracks. We would be more than happy to get his resolved. I have emailed her a claim form. As soon as I receive it back, I will get this claim settled.

      Lighthouse Movers, Inc.

      Date: 08/30/2023

      We have received her claim form on August 15, 2023, and a check for the amount she requested of $164.95 has been mailed out.

    Lighthouse Movers, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.