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Find a Location

Fidelity National Information Services, Inc. has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFidelity National Information Services, Inc.

    Financial Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    37 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Fidelity National Information Services, Inc. has 14 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      601 Riverside Avenue, Jacksonville, FL 32204
      BBB File Opened:
      10/22/2004
      Years in Business:
      56
      Business Started:
      1/1/1968
      Business Started Locally:
      1/1/2003
      Business Incorporated:
      3/2/2001
      Type of Entity:
      Corporation
      Alternate Business Name
      • InterCept, Inc.
      • Fideleity National Card Services, Inc.
      • Fidelity Information Services, Inc.
      • FIS
      • FIS Global
      Related Businesses
      Business Management
      • Mr. Gary Norcross, President/CEO
      • Mr. James Woodall, CFO
      • Mr. Mike Oates, Chief Administrative Officer
      • Mr. Greg Montana, Chief Compliance Officer
      • Ms. Pamela K. Phillips, Senior Vice President
      Contact Information

      Principal

      • Ms. Pamela Nauman, Client Relations Manager II

      Customer Contact

      • Ms. Kim Snider, Senior Vice President
      • Ms. Pamela Nauman, Client Relations Manager II
      Additional Contact Information

      Fax Numbers

      • (904) 357-1077
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to shop for financial services

      Customer Complaints

      37 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/03/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I received an arbitrary check in the mail for $******** dated March *** **** that I have been trying to confirm with FIS Payme**s LLC that it is a legit check and the reason why the check was se** to me. FIS is listed as the co**act. I have co**acted *** ****** **** whom the check is payable through, but they were not able to assist since I am not their clie** and I don't have an accou** with them. They also could not find the accou** number. The phone number listed for FIS **************** has a prerecorded message that directs you to e-mail them and then hangs up. I se** an e-mail to the provided e-mail (payee.mai**enance@billpayme**services.com) on March ***** but have received no response. I need FIS to co**act me regarding this matter because I do not wa** to deposit a fraudule** check, or, if it is legit, I don't wa** the check to void by going past the ** days to deposit. In the upper left-hand corner of the check it says: Please Post to Accou**: ******* **** ***** 1*** ********* ** HARDEEVILLE, SC ********** In the middle top it says: FIS Payme**s LLC P.O. Box **** ***** ****** ** *****-**** payee.mai**enance@billpayme**services.com ************** Next to that it says: Payable through *** ****** ****, NA A****** ** Next to the amou** in the payme** box it has these letters and numbers: #***************# and ********* The check number is **********. It is made payable to: TREASURER PAYME** PROGRAM PO BOX 36 RIDGELAND, SC ********** ( It's not made out to me, but the address is my address. However, my bank won't cash it because it needs to be made out to me.) The numbers on the bottom of the check are: ********** (same as check number) ******480 ************** In the bottom right-hand corner under the signature it states: THIS IS A BILL PAYME** DRAFT WHICH IS DRAWN BY METAVA**E CORPORATION WITHOUT RECOURSE. On the back of the check it has the numbers: **********
      Read More

      Customer Reviews

      7 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jon-Michael P

      1 star

      09/10/2022

      The neighbors have informed me that Fidelity was working my Attorney giving to me ********** County were working together to defame my character along with other business GOOGLE.COM!!! I needed help and they lied and still kept the fact I was hacked from me and my family! They have ***** pinching my accounts sense I started at ********** I also know they have proof that I was hacked as well and they gave them the okay to invade my privacy.I need your help BBB! They are stealing my Identification as well with the *************** on riverside ****** **. Got a judge/deputy (********) from JP4 to file an eviction on me without knowing what they were doing unless they are conspiring with my attorney **** and telling people o do drugs

      Customer Response

      09/10/2022

      And they have Cameras in my apartment, literally everywhere. Even the restroom!

      Local BBB

      BBB Serving Northeast Florida & The Southeast Atlantic

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