About
About This Business
Business Details
- BBB File Opened:
- 1/24/2017
- Business Started:
- 5/2/2016
- Business Started Locally:
- 5/2/2016
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Health Pro Meals
- Business Management:
- Mr. Pete Gutierrez, President/Owner
- Chad M. Masters MD, Medical Director
Additional Contact Information
- Principal Contacts
- Chad M. Masters MD, Medical Director
- Customer Contacts
- Mr. Pete Gutierrez, President/Owner
- Fax numbers
- Primary Fax: (904) 677-4345
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of ME93853 for this business, issued by Department of Health
Department of Health
4042 Bald Cypress Way
Tallahassee FL 32399
BBB records show a license number of PAT9109757 for this business, issued by Department of Health
Department of Health
4042 Bald Cypress Way
Tallahassee FL 32399
BBB records show a license number of 274890 for this business, issued by City of Jacksonville
City of Jacksonville
117 W. Duval St.
Jacksonville FL 32202
Additional Information
- Refund and Exchange Policy
- Returns
All Sales Are Final. Unfortunately we can’t offer you a refund or exchange on cosmetic products or purchases once they have left the clinic or have been delivered or shipped.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original unopened packaging and we require a receipt or proof of purchase, this may be approved by a manager if you have not yet left the building.
Please do not send your purchase back to the manufacturer, they will not refund you for outside purchases.
Refunds (if applicable)
Once your return is received and inspected, a company representative will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged upon purchase prior to leaving the clinic. If you need to exchange it for the same item, you must notify a Manager prior to leaving the clinic. If a product is shipped to you defective or damaged, then please contact us at: [email protected] or write to us at: Health Pro Medical 12187 Beach Blvd suite 10, Jacksonville FL 32246.
Shipping
Our products are shipped within the United States using the following carriers: FedEx UPS . To return your product, you should mail your product to: Health Pro Medical 12187 Beach Blvd suite 10, Jacksonville FL 32246. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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