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Thompson Electric Inc has 1 locations, listed below.

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    Business ProfileforThompson Electric Inc

    Electrician

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    108 E 27th St, Jacksonville, FL 32206
    BBB File Opened:
    3/1/1992
    Years in Business:
    34
    Business Started:
    11/1/1989
    Business Management
    • Chris Thompson, Vice President
    • Mr. Fred M Thompson, President
    Contact Information

    Principal

    • Mr. Fred M Thompson, President

    Customer Contact

    • Mr. Fred M Thompson, President
    Additional Contact Information

    Fax Numbers

    • (904) 353-2777
      Other Fax

    Industry Tip

    BBB Tip: Hiring an electrician

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Ryan C

    1 star

    03/04/2022

    On July 27th 2020 I had ********************************************************************************************* the garage, service order #*****. After the work was completed the 3 **** breakers in the electrical panel began to trip randomly. After speaking with the job supervisor, it was recommended that 1 of the **** breakers be replaced and that the problem could be related to the master bath shower fan/light fixture was old and should be replaced. I proceeded to have that completed. Thereafter, I continued to have problems with the **** breakers tripping. I contacted the supervisor after the 2nd work order was completed, he said to monitor the problem ( in hopes that it would go away) however no one volunteered to return to troubleshoot the problem. I continued to live with the problem for many months and on February 11, 2022 I decided to contact Thompson Electric again for help. I expressed my concerns about the work completed in July of 2020, and that the **** breakers were still tripping. I was told then that the office supervisor would review the prior work orders and call me back. It is now March 4th, 2022, I still have not heard back. In my research I find that nuisance tripping of **** breakers is fairly common problem and that troubleshooting the problem can be very time consuming. As such, It is my opinion that Thompson Electric does not want to invest the time and labor necessary to troubleshoot this problem that originated from their installation. The service tech that did the installation was inexperienced, as his work had to be troubleshot by his supervisor after the installation in order to get the lights to come on properly. All I am seeking is that Thompson Electric be honorable, troubleshoot the problem, and resolve this matter. I paid nearly $3500.00 for the work that has left me with an ongoing **** nuisance tripping issue. ***********************

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