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Find a Location

Floyd the Fixer has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFloyd the Fixer

    Custom Cabinets

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    6593 Powers Ave Ste 19, Jacksonville, FL 32217-2853
    BBB File Opened:
    10/30/2019
    Years in Business:
    10
    Business Started:
    11/13/2013
    Business Started Locally:
    11/12/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 1000057462 for this business, issued by City of Jacksonville

    These agencies may include:

    City of Jacksonville

    117 W. Duval St.

    Jacksonville FL 32202

    (904) 630-2489

    http://www.coj.net

    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Floyd the Fixer Carpentry & Tile Shop
    Business Management
    • Mr. Floyd Board, Owner/Operator
    Contact Information

    Principal

    • Mr. Floyd Board, Owner/Operator

    Customer Contact

    • Mr. Floyd Board, Owner/Operator
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/29/2022

    Complaint Type:
    Order Issues
    Status:
    Unresolved
    I met with *** ***** on Monday, March 21, 2022 to discuss having some shelving built around my fireplace. At the time I was told by *** ***** that he was about 60 days out for project completion. On April 4, 2022, I took *** ***** his required deposit of 50% of the 4500.00 project price. I received the contract and was told he was still at 60 days completion. On May 23, 2022, I called the company and left a message that I just wanted to touch base and make sure we were still on schedule. I received a return call on May 24, 2022 informing me the timeline has been pushed back to July because of unforeseen delays. On July 5th, I called and left a message that I needed a call back about my project. No return call came. I called again on July 11th. I explained that we were way passed the contractual deadline and that I needed Floyd to call me or my husband and explain to us what was taking so long. I also said at that point that I wanted to cancel the contract because it had been breached by Floyd. *** ***** stopped by the house on July 26th to say that he was running behind on his projects but would get to us when he could. He said, "Things happen." I mailed a breach of contract letter on July 27th demanding my initial deposit of $2,250 be returned by August 15th. Floyd has not contacted us nor returned our money. If the money is not returned, in full, we will continue on a path of legal remedy.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark H

    1 star

    05/29/2022

    Absolutely agree with ************** as we had the same experience ironically during the exact same time frame. Horrible experience.

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