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Find a Location

Coastline Federal Credit Union has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Coastline Federal Credit Union

      P.O. Box 47410 Jacksonville, FL 32247

    • Coastline Federal Credit Union

      550 Dundas Dr. Jacksonville, FL 32218

    • Coastline Federal Credit Union

      6735 Southpoint Dr. S. Jacksonville, FL 32216

    • Coastline Federal Credit Union

      500 Waters St. Jacksonville, FL 32202

    • Coastline Federal Credit Union

      4651 Emerson St. Jacksonville, FL 32207

    Business ProfileforCoastline Federal Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Coastline Federal Credit Union has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Coastline Federal Credit Union

        P.O. Box 47410 Jacksonville, FL 32247

      • Coastline Federal Credit Union

        550 Dundas Dr. Jacksonville, FL 32218

      • Coastline Federal Credit Union

        6735 Southpoint Dr. S. Jacksonville, FL 32216

      • Coastline Federal Credit Union

        500 Waters St. Jacksonville, FL 32202

      • Coastline Federal Credit Union

        4651 Emerson St. Jacksonville, FL 32207

      Location of This Business
      P.O. Box 47410, Jacksonville, FL 32247
      BBB File Opened:
      5/1/2007
      Years in Business:
      88
      Business Started:
      3/1/1936
      Business Started Locally:
      1/1/1960
      Business Management
      • Michael Lebanowski, CEO
      Contact Information

      Customer Contact

      • Michael Lebanowski, CEO
      Additional Contact Information

      Fax Numbers

      • (904) 396-6896
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/21/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This branch alleges 24/7 account access which is not true, also they have failed to keep my account secure, and as well when I began an investigation into the suspicious account access I was never contacted again by the branch, until my card info was stolen and used without my knowledge or permission. This bank continually prevents my access to my money by claiming "scheduled maintenance" despite the fact that they offer no other alternatives to account access during those times, nor do they provide times for this maintenance.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      TRUMAN M

      1 star

      12/14/2022

      Ok Military and DOD Civilians if you are on Military ORDERS to another country do not finance with this bank Coastline Federal Credit Union will not honor the Soldiers and Sailors Civil Relief Act of ****. I am on orders to go overseas and reached out to Coastline for a lien lease letter that enables me to bring my vehicle from the US to my overseas assignment. I spoke to two people explaining what I was trying to accomplish. My account is in great standing I have never missed a payment and they tell me that they do not let their vehicles leave the US because they don't know how to recover them if someone does not pay. So, they have my orders, income, car insurance and registration. I informed them of the ACT and told them that what they were doing was not fair and not legal. They responded that their legal team stated that it is ok for them to do this and then the representative stated, "that if we do it for one, we have to do it for all". A representative called me this morning to discuss the situation and I told her that I would report this to the BBB because this company does not support military service members nor DOD civilians. The representative then stated that the company does support the military. I informed the representative that if the company did support the military, then we would not be having this conversation and that I have no choice where the military puts me and that I would be reporting this to the BBB. If you are a military vet, civilian, retired, active duty, reserve, national guard or DOD do not have them finance your vehicle because if you got to go overseas you will not be able to take it. USAA will have you up and going in a couple of hours.

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