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Business ProfileforFirstService Residential Florida, Inc.
At-a-glance
Customer Complaints
71 complaints closed in last 3 years
32 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 2950 N 28th Ter, Hollywood, FL 33020-1301
- BBB File Opened:
- 9/20/2005
- Years in Business:
- 15
- Business Started:
- 1/7/2009
- Business Incorporated:
- 3/19/2002
- Accredited Since:
- 4/30/2008
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- FirstService Residential
- Business Management
- Ms. Hildy Eby, Executive Assistant./ Paralegal
- Contact Information
Principal
- Ms. Hildy Eby, Executive Assistant./ Paralegal
Customer Contact
- Ms. Mara Jockers
- Ms. Hildy Eby, Executive Assistant./ Paralegal
- Mr. Robert G Smith, President
- Additional Contact Information
Fax Numbers
- (954) 378-2298Primary Fax
- (954) 929-2234Other Fax
Phone Numbers
- (561) 427-0684Other Phone
- (561) 575-3551Other Phone
Email Addresses
- Primary
- (954) 378-2298
Customer Complaints
71 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
61 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Joseph R
04/28/2024
FirstService Residential Florida, Inc. Response
04/30/2024
Thank you for filing this review. Your feedback is important to us. At FirstService Residential we value our culture of professionalism, accountability, and continuous improvement. We are committed to our customers, association board members, communities, and residents. FirstService Residential takes direction from the association’s board of directors, which includes maintenance issues. In this instance, rather than notifying the association of the maintenance issue and filing a work order request so the association could handle the repair, the residents reached out directly to a vendor and handled the repair themselves. The board of directors has determined not to reimburse the residents.
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