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Business Profile

Moving Companies

Ted's Moving

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Desiree G

    Date: 09/18/2025

    I spoke with *** the day I was dropping off the truck at his business and he called me to insure I was still dropping it off that day. I said yes and asked if it would be a problem if I dropped it off later in the day and he told me it would be no problem or no extra charge because they have a drop off box, and to call the next morning for my deposit. I did just that, dropped off the truck that night, the keys and paper work, and the next day *** calls me. He goes on to say h*** be charging me for a cleaning fee and that the initial charge is around $170 but because I already paid the $150 deposit that I would just have to pay around $40. I was obviously very confused why I would have to pay extra when I was suppose to be getting my deposit back. He claims there were boxes left in the back of the truck and the seats were dirty. I wouldnt and didnt leave any items in the truck. So he lied to keep my $150 and charge another $42.80 and tried to justify it. My boyfriend decided to call back the next day because he figured *** would give him some more clarification because *** was obviously mistaken and when my boyfriend asked why we were charged extra, *** got extremely defensive and rude threatening to charge me the full $170 amount instead of the $42.80 he already had charged me, all because we tried to call to get clarification. *** also claimed I was charged extra because I dropped it off after closing hours, but when I asked him over the phone the first time he told me it would be no problem, no extra charge. When my boyfriend called ***, he couldnt even give him a real reason why he charged me extra or kept my deposit, and as soon as we asked him questions *** decided it would be time to be disrespectful and threaten us with charging us again.

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