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Find a Location

Morris Tree Service & Landscaping has 1 locations, listed below.

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    Business ProfileforMorris Tree Service & Landscaping

    Tree Service

    At-a-glance

    Customer Reviews

    4.93/5stars

    Average of 111 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5653 Andrea Dr, Holiday, FL 34690-2304
    BBB File Opened:
    9/28/2009
    Business Management
    • Mr. James Morris, Owner
    Contact Information

    Principal

    • Mr. James Morris, Owner

    Customer Contact

    • Mr. James Morris, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We were approached by a colleague from Morris Tree Service going door to door in our neighborhood soliciting palm tree trimming on or around September 5, 2022.My wife called me asking if this would be something we need and we agreed to the service, trimming 6 palm trees for I believe $200.00 cash. I spoke to my wife again and had her ask if they would be interested in trimming other trees on the property and the colleague said yes. We agreed in writing to the following, 6 Crepe Myrtles $900.00, 1 Magnolia tree $100.00, brush removal $800.00, and wall cut our fence line $100.00 invoice #****. The colleague explained that the work could not be done that day and asked for a deposit of 10% or $190.00 at first we were very reluctant to leave the deposit given the door to door solicitation. The colleague explained to my wife to call the office which she did and spoke to a very nice person. This person reassured her that this was there policy and we had nothing to worry about, so my wife issued the colleague a check for $190.00 the work was scheduled for completion on 9/28/2022. Unfortunately hurricane *** was fast approaching, and we received a call from Morris tree service explaining due to the storm our work may be delayed. With no phone call they showed up to our residence on or around 9/28/2022 totally surprising **. The owner ******************************* began informing his crew as to what to do.My wife went outside to greet them and that is when ***** started to be very aggressive and hostile.***** started yelling at my wife that we were trying to take advantage of him for the debris removal and refused to do the work.I had to interrupt the conference call that I was on to find out what was going on.***** had already made back to his vehicle when I approached him, he immediately started yelling at me stating we were taking advantage of him.Our desired resolution is refund our deposit of $190.00 plus $200.00 total $390.00 for our efforts in the last seven months trying to collect.

    Customer Reviews

    111 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Addam G

    5 stars

    05/31/2024

    This is the third time we've used them. It's for reason. Professional, great communication, on time and reliable.

    Local BBB

    BBB of West Florida

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