Business ProfileforFor the Love of Lumber

We contacted For The Love of Lumber for work in our home on June 27th, 2023.On June 28th, they gave us a quote of $4400 for a living room built-in and $4200 for a front room built-in. $299 for a coffee table, $699 for a dining room table. On June 29th, a deposit of $1919 was made. The promised start date was the first week of September, 2023. After multiple calls and back-and-forth communication and many excuses, the actual start date was October 16th, 2023. The promised amount of time to complete the job was approximately 3 days for the living room built-in, and an additional approximate 4 days for the front room built-in and a few additional days for furniture at most. It took approximately 3 weeks to complete the living room built-in alone.******* showed up late every single day and then missed an entire week due to being sick. Upon return from being sick, he was late every day and only worked a few hours per day, resulting in the job taking much much longer than expected.Due to this large inconvenience and many broken promises, we decided not to have For The Love of Lumber complete the job in the front room. We did not want to continue dealing with the unprofessional behavior and constant inconveniences.The dining room table and coffee table were not what we expected. We were promised that they would bring stain to show us what it would look like in our home and they never did, they instead sent us photos of what it might look like. They had to bring the dining and coffee table back to re stain them, and this was after we had to personally find our own stain that we like. They charged us additional money for this although it was their fault.We have asked for a refund for the undone front room build many times.They have given us $500.They owe us $691. We paid money towards the front room build in advance, and although we quickly decided not to move forward with it, they could not fully pay us back.