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Business Profile

Energy Management Consultant

Southeast Energy Consultants LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Energy Management Consultant.

Complaints

This profile includes complaints for Southeast Energy Consultants LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Southeast Energy Consultants LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/27/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am listed on the federal do not call list. *** called and demanded to speak to the person who pays the electric bill. When trying to inquire about how they got my information, the representative was rude and defensive and failed to provide any company Information and hung up without response. When I called back, I was answered by a gentleman, after asking for a supervisor, he insisted on trying to resolve the issue. He told me the company name was Major Energy. He finally transferred me to a supervisor who informed me the company they work for doesnt even offer their services in this state and should have never called me to start with,

      Business Response

      Date: 03/27/2024

      Hello, we contacted this consumer by mistake as we do not offer any services that we provide in ********. We have added this phone number to our internal do not call list and will not contact her again. Also, we will review the call and make sure that the Agent is disciplined for being rude. 

    • Initial Complaint

      Date:11/21/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Every day for the last month i get at least 1 call a day or more from ************ telling me my service rates for my electric and gas need to be "locked" in before they raise it and to call ************.....pg&e is my electric provider and does not (like any other electric company) "lock" in rates just by having you call them. Just stupid harrassing phone calls all the time. This is so infuriating, im thinking of opening a small court case im talking with one of my lawyer friends right now whom suggested i post on BBB as well...

      Business Response

      Date: 12/04/2022

      We have added the phone number provided in the complaint to our internal do not call list. If there are any other numbers to be added please email **************************************

      If the customer is interested in a fixed rate on his natural gas we can assist with that and he can email us at the same email provided above for more information. 

    Southeast Energy Consultants LLC is NOT a BBB Accredited Business.

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