Business ProfileforMike Scott Plumbing, Inc.

Started having clogged toilet and backed up tub issues late December 2023. Had Mike Scott plumbing out on the 29th to empty septic and clean mainline. But when they got I was told only plumbers clean the main line. However my septic was full so they emptied it. I hadn't had my septic pumped and they said " well that's a clear sign your drain field is working then."Sadly I knew I would still need a plumber. So **** Scott sent plumbers out on January 16th. They tried using the auger thru my vent on the roof. The auger came up into house and out the back of my toilet breaking it. They went to get another one to replace it with. Then tried to overcharge me for labor because they had to install the toilet. They also charged me a ***** auger fee. Which I found out later from another of their customers that he'd never been charged an auger fee. Plus **** Scott said they offer a Veterans discount but I never received one. Less than a week later toilet was backing up again into tub and sink was backing up into toilet overflowing it. So I called MSP (Mike Scott plumbing) again . I scheduled another appointment for February 15th. They removed my toilet so they could use the auger that way. They dug up my septic lid and first thing they said was your tank is full that's the problem. I reminded them msp had emptied my tank on the 29th. Then they said it's my drain field. Ivreminded them that msp had told me on thec29th when they pumped my tank that my leachfield was working like it should. So they used the auger to push out a clog from toilet to tank. They checked my kitchen sink to see if it would back up again. It didn't so they put the toilet back in. The one plumber was dunking his sponge into my toilet to smooth over the seal. However my toilet still had floating ***** matter. I saw him dip that sponge in that dirty water to seal my toilet! Less than an hour later my tub wouldn But the tub wouldn't drain. When I called MSP I was told " you are on do not service list"