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Business Profile

Skin Care

South Beach Skin Care, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Skin Care.

Reviews

This profile includes reviews for South Beach Skin Care, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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South Beach Skin Care, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 11 Customer Reviews

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    Review Details

    • Cesar C

      Date: 03/08/2025

      They are ********, they continue to deceive many with the deception of the free sample and they charge you the 198 dollars the next month even if you return the product , but they did not even send me the proof and charged me the 189 dollars , they behaved badly when claiming this and told me to complain with the BBB that they do not care about anything.

      South Beach Skin Care, Inc.

      Date: 03/10/2025

      Hello *****, thank you for your review. We apologize to hear you're so unsatisfied with our product and the service. We reviewed your account and see you contacted us outside of the 120-day return/refund window, which is why we were unable to issue a refund. We apologize again for the inconvenience, but the 4-month money-back guarantee has passed. We hope to one day be able to rectify your dissatisfaction with more business and kindness. 

    • Reham E

      Date: 02/17/2025

      Very aggressive attitude, the 60days return policy was not applied to my case, they are threatening to not refund if I don't send it back before 2/28 ?? If you're in a rush, just send me a prepaid return label . I'm definitely going to post my review for other people to not deal with you ever. Very insulting experience.

      South Beach Skin Care, Inc.

      Date: 02/19/2025

      Hello *****, thank you for your review. The order you placed on 2/9/25 has a 60-day return window, which means you need to have the item back to us by 5/16/25, because that is 60 days from the date your order was delivered (2/14/25). I am not sure where you got that initial date but that information is incorrect. Please call us at ************ if you have any more questions. 

      South Beach Skin Care, Inc.

      Date: 02/19/2025

      I apologize for the error, your return date is 4/16/25. Still, 60 days from your delivery date, not 2/28/25.

    • Heather H

      Date: 11/17/2024

      I am horrified that I spent 200 hundreds dollars on a ineffective Cream that is completely useless. I want my money back. I will tell everyone not to but this c*** You should be ashamed of yourselves ripping people off.

      South Beach Skin Care, Inc.

      Date: 11/19/2024

      To Whom It May Concern, 

      We believe this review was posted incorrectly. We cannot find an account with the corresponding information this person has provided. 

      If they believe if that is inaccurate, please provide more information such as an Order ID number or Customer ID number we can use to pull up the account. 

      Thank you,

    • Oksana M

      Date: 07/16/2024

      This is a scam. I purchased the product in January. In March, I received an email from PayPal saying Im being charged again. I never signed up for a subscription. I contacted customer service and received a written email saying that I will be refunded and the subscription will be cancelled. Despite this, in July, I receive an email from PayPal AGAIN saying they are shipping the product and Im being charged. I called customer service again, on a Tuesday and the message says their customer service is closed. I made multiple attempts to call, all during business hours and the phone number is not functioning.

      South Beach Skin Care, Inc.

      Date: 07/17/2024

      Hello ******, we do not show any record of you being charged again for a new order. Your account and order was canceled and refunded back in March as requested. Please review the charge with PayPal and contact our customer service team for a potential resolution if you have indeed been charged again at ************. Thanks!

    • Dawn N

      Date: 06/26/2024

      I ordered once from this company dissatisfied with the product. The company tried to auto send the product a second time. Contacted the company had the second order stopped months ago and behold today I get a message from PayPal that they are shipping product and charging me again!!!Not a happy nor satisfied customer.

      South Beach Skin Care, Inc.

      Date: 06/27/2024

      Dear ****,

      I apologize for the inconvenience and frustration youve experienced. I understand how upsetting it is to receive an unwanted order and charge after you had canceled your subscription.
      I will personally investigate this issue to ensure it does not happen again. In the meantime, I have taken the following steps to resolve the situation:

      1. Refund: I have processed a full refund for the February charge. You should see the funds returned to your PayPal account shortly.

      2. Subscription Status: I have confirmed that your subscription has been permanently canceled to prevent any future charges.

      Again, I apologize for this oversight and any frustration it may have caused. We value your feedback and aim to improve our services to prevent such issues in the future.

      If you have any further questions or concerns, please feel free to contact us.
      Best regards,

    • Phyllis H

      Date: 04/03/2024

      This company is totally misleading people into ordering the trial and then charging them &****** for a tube of cream! My card was charged $189 on Feb 23 after I ordered the trial. Called customer service and they were very rude! Dont order from this company!

      South Beach Skin Care, Inc.

      Date: 04/04/2024

      This customer has been refunded because she filed a RDR (Rapid Dispute Resolution) with their bank. She placed an order for the trial period and contacted us for a resolution when she was charged. Our customer service team was unauthorized to offer a refund at the time of contact because of the dispute. It a copy of the refund receipt is needed, please let me know.

    • Timi S.

      Date: 03/23/2024

      Life Cell ***** Beach anti aging cream tan an ad on ******** giving a free sample to try for only 4.95 shipping. I thought ok, Ill try it before I spend that kind of money first. Well, the sample came and the first red flag was that it was an awfully large sample. A day after the arrival I got an email congratulating me on my $198.00 a month subscription to Life Cell. I was so angry I immediately emailed them back and cancelled but was still charged $198.00 a month later even after returning the unopened tube. If you have to manipulate customers to sell your products you are not someone I want to do business with. Im not rich and work hard for my money. Never again. Terrible company.

    • Dustin T

      Date: 03/06/2024

      This is a scam company. They get you in with a $4.25 trial then charge your card $189 if you dont return it within the 30 days. Even though this is opposite of what their site says. Its a scam. Paying nearly $200 for a small tube of cream and then having to pay another almost $200 for another all while thinking you are just trying out a product is a SCAM

      South Beach Skin Care, Inc.

      Date: 03/07/2024

      Hello ******, I apologize to hear about your experience with us. I have pulled up your account and see we did refund you for your order in full since you returned. The terms of our trial are on our check out page when you place your order, as I see that was explained to you multiples times with multiple representatives from our customer support team. Please let us know if you have any other questions there. Thanks!

    • Priscilla S

      Date: 02/19/2024

      Monthly CHARGED. I Purchage a product for one time and they auto enroll me for the monthly subscriptions. TRYING TO CANCEL AND NOT RESPONSE

    • Mare A

      Date: 09/09/2023

      Do not buy any products from Life Cell. Their products dont work and they make false claims. The before/after pictures are fake. Save your money.

      South Beach Skin Care, Inc.

      Date: 09/12/2023

      LifeCell's products all have a 100% satisfaction guarantee and the reviews on our website are made by real clients. If you would like to discuss a problem with our products or your order, you can contact our customer service team any time at ****************************************** for help or call ************.

    South Beach Skin Care, Inc. is NOT a BBB Accredited Business.

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