Reviews

Review Details

• Review fromMelody M

  Date: 09/28/2024

  5 stars
  We discovered Travertine Mart online. Great prices and promise of a great experience. Used their interactive Patio Designer to see how the travertine pavers would look on our pool deck. Ordered samples and upon receipt we decided to place a pre-order instead of a buy-now for silver travertine pavers due to the great savings. We were told it would take 7 to 11 weeks, but we received the pavers within 6 weeks. Very happy with our decision.

• Review fromMadeline M

  Date: 09/28/2024

  5 stars
  Found out about Travertine Mart from our neighbors after seeing their incredible pool deck using travertine pavers. They assured us that they had a flawless experience from ordering to delivery of the products. Of course we decided to take a dip, saving us over $7000 on our 2500 sqft deck compared to what we would pay locally. We also had a smooth experience with the company and the product is gorgeous. We are grateful. Thank you.

• Review fromChris C

  Date: 05/03/2023

  5 stars
  I originally placed a pre order for the travertine e I needed. I decided to change the order for immediate delivery because the scheduling was too tight. The folks at Travertine Mart could not have been nicer or done a better job. I live in ********. The travertine was delivered as ordered and in the time frame specified. The travertine was well crated and I have very little breakage Thank you!

• Review fromLarry M

  Date: 02/02/2023

  1 star
  I started doing business with travertine mart inAugust of 21 with the first order totaling $75000 I placed another pre order that was scheduled to be in the port of everglades in November I placed another order for another job I got and they said they would rush it and that is were everything went down hill the order from August didn’t come in till a couple of days before Christmas and Christmas was when the Job had to be done cause it was part of a Christmas present for the kids of the people I was doing the job for cause the kids were getting a big waterslide for a present but the materials finally showed after Christmas with more than half of the custom stone missing so not only did i not complete the job per the contract which caused me to be backed charged several thousands of dollars and the disappointment to the kids that there waterslide was not installed for there surprise gift. Travertine mart says we will have the missing materials shipped from Turkey to miami than we will ship it to you which was not acceptable cause it would not show up till March so I had to spend double to have a local shop fabricate the custom stone. Then my next order was do in the part of everglades January 11 2023 which it was that order was another pre oder that was paid in full that they have been sitting and refusing to ship cause there accounting department made a mistake and claimed I owed them thousands of dollars for materials I never received which lead to non stop emails and calls and the employees of travertine mart were just rude and obnoxious about these until I emailed The owner of travertine mart and he had to get involved and get the amount corrected to right amount and took a $1000 of the 2500 that was owed but that didn’t cover the damage that was done so I asked them to ship my order never got a response I paid the amount owed and was told they would ship almost a week-has gone by and still has not shipped stay away from this company. There warranty is a joke