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Find a Location

Kia of Leesburg has 1 locations, listed below.

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    Business ProfileforKia of Leesburg

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Haines Creek, FL 34788
    BBB File Opened:
    5/6/2024
    Business Management
    • Yohan Danino, General Manager
    • Dan Like, Regional Director
    • Elvia Guerrero, Assistant
    Contact Information

    Principal

    • Yohan Danino, General Manager

    Customer Contact

    • Yohan Danino, General Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 4/20/24 I financed a car from Kia of leesburg, upon arrival I had a car that I wanted to test drive in mind and the sales person informed me that the vehicles air conditioning went out and they still had to fix it, she showed me a different car she said I had got approved of instead of the vehicle with the air conditioning issue. I purchased the car and put 2.5k down and spent a total of 7 hours at the dealership with my 4 month old child. Yesterday 4/24/24 I received a call stating to stop by the dealership and I notified them I was at work later on the day I received a message from the salesperson stating that its looking like Im going to have to put more money down. On my way home I stop by the dealership and they inform me that they submitted the application to the bank with the WRONG vehicle on it than the one I actually have in my possession, they waited 4 days to tell me and the dealership stated I would have to put 4k more down (total of 6.5k) for the car I have in my possession which is 2K less expensive in total price and has 80k more miles than the car I got approved for with 2.5k down, how does that make sense? And they SOLD the car that I wanted (the one they actually put on the application) so now I have no choice but to give the car back or pay 4k for a worse car. Since I refused to pay I had to give the car back right then and they also informed I wouldnt be able to get my money back until tomorrow, now I have no vehicle no money and no way to work for something that was the dealerships mistake. I also cant get my insurance to refund me without a letter stating the mistake so I am out of that $304 as well. Because they ran both cars on my credit now I have several hard hits on my credit.
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    Customer Reviews

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