Business ProfileforCrime Prevention Security System

We bought a new house with our Builder GHO this is great. CPSS is the company they use for low voltage installation during pre construction and after home is completed. We only had the option of hiring them to do our prewiring before the walls go up and had many detailed discussions on having the proper equipment installed and make sure wiring is perfect so we don not have to retrofit or break walls after install. WIFI was the most important aspect as we both have home offices, Being a new house we also wanted to make sure are systems would work in harmony together TV, audio, VCR DVD etc. I worked with there sales person ***** at the GHO office and on site over a period of a year. After the house was built it took them like a month to get to our house to install the equipment. They had the plans to a model home in our community which has garage on opposite side and the house is flipped form ours. During install the crews arrived 4 hours late and left around 9 PM at which time they said they were missing parts and had to come back the next day. The next day came no one showed up. They said they had to order the parts it would be sat least a week. The crew arrived a week later to finish install it turns out the cameras were installed on the wrong side of the house, Our WFI system was no better than a home we were renting that had no upgrades to the regular system, our POOL company could not complete install of our wifi system because it would not reach the pool equipment , our generator would also need a wifi adapter to work as the home system would not pick up a signal. The TV equipment was not working because they did not have the correct wiring and claimed ROKU was the issue who in emails we informed them of all our equipment and they did the prewiring so for us it was very upsetting that they were struggling. The company failed to complete the job called my credit card company to dispute payment since job was not completed. They *** over how did not completed job