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Business Profile

Property Management

Paradigm Properties

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/13/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To**y my property manager called me at work at 11:12am I was at work and couldn’t immediately respond. She sent an email telling me they were working on someone else’s ac but wanted to get into my apartment and get the serial/model number on my unit. I emailed saying I wasn’t comfortable with that and would need 24hr notice per ****** ***. There’s a latch system at my apartment complex I looked on it and saw that they barely gave me five minutes to respond and didn’t wait for my consent and didn’t give adequate notice before violating my renters rights and entering my apartment at 11:22am. When I called to complain my rights were violated the property manager sighed heavily like I was annoying her and said ok have a nice **y… I have expressed before I didn’t want anyone coming in my apartment without notice and me there because last time they put my heater at 84 degrees and it was 79 degrees when I got home and my ESA dog was distressed and over heated and they could have caused her to have a heat stroke. I have contacted police and filed an information report and will contact the ** office tomorrow to see if anything else can be done. I have repeated documented proof of the problems with this management team. I don’t feel safe here or that my animals are safe here. I think I should be let out of my lease without paying early termination fees since they broke the law and trespassed in my apartment for a reason that was not an emergency.

    Customer Answer

    Date: 01/04/2023

    The complaint can be closed the issue has been resolved.

Paradigm Properties is NOT a BBB Accredited Business.

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