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Find a Location

Arcade Bar has 1 locations, listed below.

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    • Arcade Bar

      6 E University Ave, Gainesville, FL 32601 Gainesville, FL 32601

    Business ProfileforArcade Bar

    Arcade

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6 E University Ave, Gainesville, FL 32601, Gainesville, FL 32601
    BBB File Opened:
    2/28/2022
    Business Management
    • Owner/ Complaint Handlers
    Contact Information

    Principal

    • Owner/ Complaint Handlers

    Customer Contact

    • Owner/ Complaint Handlers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/28/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I went to the arcade bar on 02/19/2022 and after ordering drinks was cursed out by the employee working. The employee threw garbage in my drink and then at my face putting my health at risk and have gotten very ill since this altercation. After attempting to get money back for my drinks the bartender refused. I have contacted the bar multiple times, through email as they do not have any public phone number, and have yet to get a response back.

    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Izzabellia L

    1 star

    03/04/2024

    Came to this bar since Ive been here in the past and enjoy it. I most recently came with a group of friends who apparently werent tipping however I was. I went to the first floor and got one drink for $4 and tip $1 bc it was a $4 drink the bar tender never asked if I would like to open a tab or keep it closed he just gave me my card back. After a while me and my friend go up stairs and I order one $6 shot and again tipped but this time I tipped $2 since the price went up an I like to stay at 20% or higher depending on the service. Once again I was not asked if I wanted an open tab but with a different bartender. After awhile I decided I wanted one more drink while still being on the top floor but this time the bartender said he wasnt going to serve me do to tipping because my friends werent. I told him how what they do and what I do is to different things and that I had been tipping. Once again he told me he wouldnt serve me bc he needed to make money. Honestly could have made a lot more out of my on tips if they asked me if I wanted to open a tab since the price of everything together would have been more. After being absolutely humiliated in this bar I contacted higher *** through their ******** page and left a ****** review. Because if he didnt want to serve my friends ok I understand that but dont go after me when Im not doing the same thing. Its been about two days now I havent gotten a response from the ******** page and they have taken down my ****** review. So at this point the company is aware how poorly their bartenders treat customers and dont care and want to hid it from other customers from being aware. I understand right to refuse if I was to intoxicated but it all I had was one drink and one shot I was barely tipsy. But refusing to server because you dont like the tip is straight disgusting.

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