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Find a Location

Agility Van Lines, Inc. has 1 locations, listed below.

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    Business ProfileforAgility Van Lines, Inc.

    Moving and Storage Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.78/5stars

    Average of 117 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/3/2018

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Welcome to Agility Van Lines! Agility Van Lines offers interstate moving Services.

    Products & Services

    Agility Van Lines offers local and long distance full service moving. To include inventory, packing (additional charge), disassembly (if necessary), furniture blanket wrapping, loading, driving, tolls, unloading, unpacking (additional charge) unwrapping furniture, reassembly (if disassembled) setting up (if necessary), removal of all blankets and trashed placed in an area designated.

    Business Details

    Location of This Business
    1500 W Cypress Creek Rd STE 504, Ft Lauderdale, FL 33309-1849
    BBB File Opened:
    7/28/2015
    Years in Business:
    9
    Business Started:
    3/6/2015
    Business Incorporated:
    11/25/2014
    Accredited Since:
    12/3/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Shane Young, President
    Contact Information

    Principal

    • Mr. Shane Young, President

    Customer Contact

    • Mr. Shane Young, President
    Additional Contact Information

    Fax Numbers

    • (954) 990-8509
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    March 31-april 1, 2023. I hired agility to move me. 2300$ for 500 cubic feet. The head mover ****** was rude and disrespectful. Did NOT utilize the space well wasted space. Would not discuss spacing or necessary boxes to go. Just grabbed the furniture and kept yelling No repeatedly anytime I asked if somthing would fit. Refused to fill spaces with boxes. Broke my big tv and when he saw that is was broken never said anything to me and couldnt leave fast enough. Took my kitchen table apart never put it back together. Never set up my smaller tv left it against the wall still wrapped. I was left with furniture. No kitchen ware, not a pot pan or dish. Nothing for the bathroom They will pay me 215$ for the big tv they broke and I get the shaft for everything else. The owner ***** was rude and dismissive. Only kept telling me thats all the space I paid for. ( there were 2 other loads already on the truck before they got to me.) So here I sit with furniture, cant prepare a meal or shower. And for another 2300$ they will bring another load for me! They also left my things that couldnt go on the truck out in the rain. When I *********************** tell the guys to concentrates on getting their stuff on the truck. Kitchen chairs elliptical, boxes and small Woden furniture It was like watching the keystone cops in slow motion.

    Customer Reviews

    117 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jim P

    5 stars

    03/28/2024

    We needed to make a sudden move from the Chicago area to Columbia, South Carolina. I started a Google search and John from Agility Van Lines responded. How fortunate I was. John walked me through the process, made a video walk through estimate and continued to follow up with me, setting a move date. The Friday before the move, Shane, the President, called confirmed timing, did another video walk through, and accurately corrected the cost estimate. There were no variations after that, the estimate was right on the mark. The day before our move ,the Crew Chief, Daniel, called to confirm arrival timing. He and his crew arrived exactly on time and started loading. The condominium that I was moving out of had restrictions on elevator use for timing move outs and Daniel and crew had to locate a motel, stay over night, and return the next day to complete loading: there was no additional charge to me for this problem. The crew, employed by Agility, worked amazingly well together, departing our facility at about noon. The same crew stays with the truck and loads and unloads. They made it to Columbia Wednesday evening and were at our new location bright and early Thursday morning. They were as efficient unloading as they were loading. Boxes were all marked at loading time and put in the proper rooms when unloaded. This was the sixth move in our lifetime and Agility was by FAR the best company we have ever worked with! I cannot say enough good about the preparation, planning, and followup that I experienced with Agility prior to our move, how well the crew worked together packing and loading, and the timing of delivery at the other end. I can and have highly recommended Agility to several others.

    Agility Van Lines, Inc. Response

    03/29/2024

    ***,

     

    We are delighted to hear that your experience with Agility Van Lines was truly exceptional!

    It's fantastic to hear that the coordination on the front end with **** was seamless. Thank you sharing your kind words about our team members ********************** and ****.

    Thank you for sharing your glowing review and recommendation.

    It was a pleasure to work with you and we hope to be of service again in the future!

    Local BBB

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