Business ProfileforCollins Roofing, Inc.

On January 22th 2022 I reached out to ***** Collins from Collins Roofing who was referred to me by a friend. I was considering repairing or replacing my 24-year-old roof. Although I had no actual water leaking into the house, I saw water stains in the sheetrock ceiling in my garage as well as in the windowsill of my dining room which was covered by the same area of the roof. I assumed at some point water got in, maybe due to a storm, but I didn’t know if it was ongoing. , I received a quote for $9,600. This was to repair the area in which ***** thought water was the cause of water coming into the walls. I was very clear that my goal was to stop the leak and buy some time before having to replace the entire roof. I stated that if the roof was beyond repair I would consider purchasing a new roof. In fact ***** gave me a quote for a new roof which was $64,700. By February 8 Collins Roofing found a number of other deficiencies both in the area of concern and other areas around the house. At this point the work went from $9,600 to $14,650. I agreed to pay the sum if it would buy me some time on the leak. I was very clear about that every step of the way. The roof is still leaking and now he is saying the leak is coming from a different area just above where he repaired it, and he will not fix it or give me a refund. he said the roof has too much damage based on discovering the extra leaks with the use of a garden hose. he took my money under false pretenses, and once he found out he couldn’t fix the leak he didn’t give me a refund since he claimed his part was fixed right. I didn’t direct him on which part to fix. I hired him to fix my leak. It is mal practice at a minimum that he didn’t perform a basic garden hose test before quoting me $14,650 to fix my leak. He said he is not interested in repairing or replacing the roof but he still wants to keep my money