Business ProfileforJetson TV & Appliance Center, Inc.

I sent an email on Thursday 1/25/24 as directed by *********** ******* to *************************************** with pictures enclosed about an ongoing issue with a brand new Frigidaire Gallery Dishwasher. That was delivered in December. We purchased the entire kitchen appliance package brand new. This email was sent this AM:************************************** *******, could you please at least confirm that you have received the email attached that I sent Thursday ?Our patience has grown very thin. I dont appreciate not getting any calls, emails etc.I have not heard ANYTHING. There is a dent in the outer top part of the unit since they dropped off in December. I have had multiple conversations with the service department, who refused to come look and cancelled at the last minute, the installation,delivery department, and with ******* *********** and ****** the store manager. I can't install the dishwasher. My plumber came out and showed us that the top spinning arm is off balance due to the dent on the top.I NEED HELP I can show you the times and phone calls on my phone made to Jetson Please answer, I appreciate it.***************************